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Services Experience Supervisor

1 month ago

Boca Raton, Florida, United States Best Buy Full time

Job Summary

We are seeking a highly skilled Services Experience Supervisor to join our team at Best Buy. As a key member of our operations team, you will be responsible for ensuring the delivery of exceptional customer experiences across our Geek Squad services and AutoTech offerings.

Key Responsibilities

  • Deploy employees efficiently to deliver great customer experiences
  • Provide work direction, ongoing training, career development, and performance management to employees
  • Manage key metrics and results, including customer satisfaction, turn time, productivity, and revenue metrics
  • Perform in-store leadership duties as needed, including opening, closing, cash management, and manager on duty tasks

Requirements

  • 1 year of leadership or supervisory experience
  • 1 year of experience in services, customer service, or a related field

What We Offer

  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

About Us

At Best Buy, we are committed to enriching lives through technology. We bring this to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online, and in customers' homes.

We are a great place to work, where you can unlock unique career possibilities and bring your full, authentic self to work now and into the future.