Senior Program Manager
2 weeks ago
Role Overview:
We are seeking a dedicated Senior Program Manager to join our Business Technology team. This position is pivotal in steering cross-functional strategic initiatives that align with our organizational goals.
Key Responsibilities:
- Enhance user experience on our platform.
- Analyze data to improve site performance.
- Lead the execution of enterprise-level Go-To-Market strategic initiatives, ensuring seamless integration and transition across teams.
- Manage key program activities, addressing risks and challenges to meet objectives.
- Collaborate with diverse stakeholders, effectively communicating project insights and updates.
- Implement change management strategies to ensure smooth project execution.
- Develop reporting mechanisms to track operational metrics and project status.
- Mentor and guide project managers and scrum masters to foster professional growth.
- Identify areas for improvement and proactively implement enhancements.
- Maintain alignment with leadership on PMO strategy, budget, and project risks.
About You:
Essential Qualifications:
- 12+ years of experience in project or program management, with a focus on planning, risk management, and reporting.
- 10+ years of experience in implementing enterprise-level Go-To-Market integration programs, particularly in CRM/Salesforce environments.
- Relevant certifications such as Salesforce accreditation, PMP, or Scaled Agile.
Preferred Qualifications:
- Proven track record in delivering significant projects, demonstrating expertise in process development and execution.
- Familiarity with tools such as CRM/Salesforce, Gsuite, JIRA, and ServiceNow.
- Experience in change management and strong understanding of SDLC and Agile methodologies.
- Ability to build relationships across organizational boundaries and influence stakeholders effectively.
- Exceptional analytical and problem-solving skills.
- Strong communication skills, capable of engaging both technical and non-technical audiences.
- Comfortable navigating ambiguity and driving clarity in high-pressure situations.
Work Environment:
We promote a flexible work culture that balances in-person collaboration with remote work, allowing our teams to thrive while maintaining strong connections.
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