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Guest Services Representative

2 months ago


Houghton, Michigan, United States Forever Resorts Full time

Customer Experience Associate

At Forever Resorts, we are dedicated to providing outstanding experiences for our guests. As a Customer Experience Associate, your primary role will be to ensure that every visitor feels welcomed and valued throughout their stay.

  • Welcome and check in guests upon their arrival
  • Address guest inquiries and fulfill requests efficiently
  • Accurately process transactions and payments
  • Share insights about our facilities and local attractions
  • Resolve guest concerns with professionalism and care

If you possess strong interpersonal skills, a passion for service, and thrive in a dynamic setting, we encourage you to consider this opportunity. Previous experience in the hospitality sector is advantageous but not mandatory. Become a part of a team that values exceptional service and guest satisfaction.