Cloud Support Specialist

5 days ago


Raleigh, North Carolina, United States Cox Communications Full time
Job Summary

We are seeking a highly skilled Cloud Support Engineer II to join our team at Cox Communications.

Key Responsibilities
  • Maintain multiple customer environments to ensure seamless service delivery.
  • Work a standard 40-hour week, with flexibility to adapt to changing priorities.
  • Update and manage the ticket backlog in accordance with internal policies and procedures.
  • Develop and implement effective crisis management strategies to minimize downtime.
  • Identify high-priority issues and escalate them to the next level of support for prompt resolution.
Requirements
  • Strong technical expertise in cloud infrastructure and Microsoft technologies.
  • Excellent problem-solving skills and ability to work under pressure.
  • Effective communication and collaboration skills to work with cross-functional teams.
  • Ability to adapt to changing priorities and deadlines.
What We Offer

As a Cloud Support Engineer II at Cox Communications, you will have the opportunity to work with a talented team of professionals, develop your technical skills, and contribute to the success of our organization.


  • Cloud Support Manager

    13 hours ago


    Raleigh, North Carolina, United States Cox Communications Full time

    About the RoleWe are seeking a highly skilled and experienced Cloud Support Manager to join our team at Cox Communications. As a Cloud Support Manager, you will be responsible for leading a team of technical support specialists and ensuring that our customers receive exceptional service and support.Key ResponsibilitiesLead a team of technical support...


  • Raleigh, North Carolina, United States Cox Communications Full time

    About the RoleWe are seeking a highly skilled Cloud Support Manager to join our team at Cox Communications. As a key member of our technical operations team, you will be responsible for leading our cloud support services and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead a team of technical support specialists to provide...


  • Raleigh, North Carolina, United States CoolSnail Full time

    Job Title: Cloud Infrastructure SpecialistCoolSnail is seeking a highly skilled Cloud Infrastructure Specialist to join our team. As a key member of our cloud team, you will be responsible for designing, implementing, and managing cloud infrastructure solutions for our clients.Key Responsibilities:Design and implement cloud infrastructure solutions using...


  • Raleigh, North Carolina, United States Cox Communications Full time

    Job Title: Senior Cloud Engineering Support SpecialistAt Cox Communications, we're seeking a highly skilled Senior Cloud Engineering Support Specialist to join our team. As a key member of our Network Operations Center (NOC), you'll play a critical role in ensuring the operational success of our clients and internal teams.Responsibilities:Provide exceptional...


  • Raleigh, North Carolina, United States Cox Communications Full time

    Cloud Operations SpecialistAs a Cloud Operations Specialist at Cox Communications, you will play a critical role in ensuring the operational success of our clients and internal teams. You will be responsible for providing world-class Tier 1 support, coordinating and monitoring infrastructure in AWS, Azure, and Google Cloud, and maintaining our call center...


  • Raleigh, North Carolina, United States Rose International Full time

    Job DescriptionJob Summary: We are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Rose International. As a Cloud Infrastructure Specialist, you will be responsible for designing and implementing cloud-based solutions for our clients.Key Responsibilities:Design and Implement Cloud Solutions: Research and design cloud-based...


  • Raleigh, North Carolina, United States Rose International Full time

    Job DescriptionJob Summary: We are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Rose International. As a Cloud Infrastructure Specialist, you will be responsible for designing and implementing cloud-based solutions for our clients.Key Responsibilities:Design and implement cloud-based infrastructure solutions using Azure cloud...


  • Raleigh, North Carolina, United States Greensboro Staffing Consultants Full time

    Cloud Security Specialist Position at Greensboro Staffing ConsultantsWe are in search of a Cloud Security Specialist with experience in the healthcare sector.The ideal candidate should exhibit proficiency in protecting cloud environments and ensuring the confidentiality of sensitive data.Experience in working alongside executive leadership to formulate and...


  • Raleigh, North Carolina, United States Cox Communications Full time

    Cloud Operations SpecialistAs a Cloud Operations Specialist at Cox Communications, you will play a critical role in ensuring the operational success of our clients and internal teams. You will be responsible for coordinating and monitoring infrastructure in AWS, Azure, and Google Cloud, as well as maintaining our call center queue and break/fix ticket queues...


  • Raleigh, North Carolina, United States Cox Communications Full time

    Job Title: Cloud Operations SpecialistAs a Cloud Operations Specialist at Cox Communications, you will play a critical role in ensuring the operational success of our clients and internal teams by providing world-class monitoring support.Key Responsibilities:Coordinate and monitor infrastructure in AWS, Azure, and Google CloudMaintain our call center queue...


  • Raleigh, North Carolina, United States Cox Communications Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Cox Communications. As a key member of our Cloud Operations team, you will play a critical role in ensuring the operational success of our clients and internal teams.Key ResponsibilitiesIncident Troubleshooting: Troubleshoot complex system issues and backup failures in...


  • Raleigh, North Carolina, United States Cox Enterprises Full time

    About the RoleWe are seeking a highly skilled Cloud Support Manager to join our team at Cox Communications. As a key member of our cloud engineering team, you will be responsible for leading a team of cloud support engineers and ensuring the delivery of exceptional customer experiences.Key ResponsibilitiesLead a team of 8-12 cloud support engineers,...

  • Cloud Support Manager

    2 weeks ago


    Raleigh, North Carolina, United States Cox Communications Full time

    About the RoleWe are seeking a highly skilled and experienced Cloud Support Manager to join our team at Cox Communications. As a key member of our IT organization, you will be responsible for leading our cloud support operations and ensuring that our customers receive exceptional service and support.Key ResponsibilitiesLead a team of 8-12 members in...


  • Raleigh, North Carolina, United States Cox Enterprises Full time

    About the RoleWe are seeking a highly skilled Cloud Support Manager to join our team at Cox Communications. As a Cloud Support Manager, you will be responsible for leading a team of cloud engineers and providing exceptional support to our customers.Key ResponsibilitiesLead a team of cloud engineers to provide timely and effective support to customers.Develop...


  • Raleigh, North Carolina, United States Cox Communications Full time

    About the RoleCox Communications is seeking a highly skilled Cloud Support Engineer II to join our team. As a Cloud Support Engineer II, you will be responsible for providing top-notch support to our customers, ensuring their cloud infrastructure is running smoothly and efficiently.Key ResponsibilitiesMaintain multiple customer environments, ensuring they...


  • Raleigh, North Carolina, United States Apex Systems Full time

    About the RoleWe are seeking a highly skilled Cloud Security Specialist to join our team at Apex Systems. As a key member of our security team, you will be responsible for implementing and maintaining the security of our cloud infrastructure.Key ResponsibilitiesAssist with the management and implementation of mission-critical cloud infrastructureParticipate...


  • Raleigh, North Carolina, United States Cox Communications Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Cox Communications. As a Cloud Support Engineer, you will play a critical role in ensuring the operational success of our clients and internal teams by owning projects critical to our business.Key ResponsibilitiesProvide Excellent Customer Experience: Troubleshoot,...


  • Raleigh, North Carolina, United States Cox Communications Full time

    About the RoleCox Communications is seeking a highly skilled Cloud Support Engineer II to join our team. As a Cloud Support Engineer II, you will be responsible for providing exceptional technical support to our customers, ensuring their cloud-based services are running smoothly and efficiently.Key ResponsibilitiesProvide technical support to customers via...


  • Raleigh, North Carolina, United States Palo Alto Networks Full time

    About the RoleWe are seeking a highly skilled Prisma Cloud Security Specialist to join our team at Palo Alto Networks. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in the Public Sector.Key ResponsibilitiesEstablish yourself as a trusted advisor to prospects and customers,...


  • Raleigh, North Carolina, United States Cox Communications Full time

    Job Title: Cloud Support Engineer III, VDIJob Summary:Cox Communications is seeking a highly skilled Cloud Support Engineer III, VDI to join our team. As a Cloud Support Engineer III, VDI, you will be responsible for providing superior tier three support in the VDI technology spaces. You will work closely with our customers to resolve complex technical...