Technical Support Director

1 week ago


Jacksonville, Florida, United States Disability Solutions Full time
Job Summary
FIS Management Services, LLC is seeking a Technical Support Director in Jacksonville, FL to oversee engineers responding to complex issues with equipment systems or software. This role involves establishing communication with design engineering and software development teams on reliability and maintenance matters. The ideal candidate will ensure engineers stay up-to-date with the latest upgrades and releases, potentially participating in customer installation and training programs.

The selected individual will be responsible for selecting, developing, and evaluating personnel to optimize function efficiency. A Bachelor's degree in Computer Science, Electronic Engineering, or a related field, along with five years of experience in the job offered or a related occupation, is required. Two years of experience must include designing data reporting/visualizations in PowerBI, introducing new business intelligence technology, utilizing Power Platform tools, and writing SQL queries to resolve production problems.

This full-time position may involve telecommuting or working from home, subject to company policies.

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