Sales and Customer Experience Manager

6 days ago


Monroe, Washington, United States BBCITC, LLC Full time
About the Role

We are seeking a highly motivated and results-driven Customer Success and Sales Specialist to join our team at BBCITC, LLC. As a key member of our sales and customer support team, you will be responsible for driving business growth, building strong customer relationships, and delivering exceptional customer experiences.

Key Responsibilities
  • Customer Support: Provide timely and effective support to customers, addressing their inquiries and resolving issues promptly and professionally.
  • Inside Sales: Develop and execute sales strategies to cultivate customer relationships, identify new business opportunities, and drive revenue growth.
  • Sales Operations: Manage sales data, track sales activities, and provide sales reporting to support business decision-making.
Requirements
  • Education: High school diploma or equivalent required; associate's degree preferred.
  • Experience: Minimum one year of related experience in customer service, inside sales, or customer success.
  • Skills: Excellent communication and interpersonal skills, strong problem-solving and analytical skills, ability to work collaboratively in a fast-paced environment.
Preferred Qualifications
  • Education: Associate's degree.
  • Experience: Distribution channel sales support, e-commerce channel sales support, account management and support.
Physical Requirements and Working Conditions

This is a full-time, on-site position. The successful candidate will be available to work at our location and will be required to sit for prolonged periods and work on a computer.



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