Computer Hardware Specialist

4 weeks ago


South San Francisco, California, United States The Rockridge Group Full time
Job Overview

We are seeking a skilled Technical Support Engineer to join our team at The Rockridge Group. As a key member of our IT department, you will be responsible for providing top-notch technical support and repair services for our clients.

Key Responsibilities
  • Provide expert technical support and repair services for computer hardware issues.
  • Work independently to resolve complex hardware and software issues.
  • Collaborate with clients to understand their technical needs and provide tailored solutions.
  • Stay up-to-date with the latest technical developments and advancements in the field.
  • Contribute to the development and implementation of technical procedures and best practices.
Requirements
  • 3+ years of experience in a technical support or repair role.
  • Strong technical knowledge of computer hardware and software.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • CompTIA or equivalent certifications a plus.

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