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Customer Service Representative

2 months ago

Buffalo, New York, United States Basil Family Dealerships Full time
Job Overview

Basil Family Dealerships is seeking a highly organized and detail-oriented Cashier/Office Assistant to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records.

Key Responsibilities
  • Customer Service:
  • Provide prompt and courteous service to customers, responding to their inquiries and resolving any issues in a timely manner.
  • Transaction Processing:
  • Accurately process cash, credit card, and check transactions for services and parts.
  • Record Keeping:
  • Maintain accurate and organized records of all transactions, including sales, inventory, and customer information.
  • Administrative Support:
  • Perform general office duties, such as answering phones, filing, and data entry.
  • Communication:
  • Coordinate communication between departments to ensure timely and accurate information flow.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a customer-facing role or administrative position preferred.
  • Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in basic computer software.
Benefits
  • Competitive Pay: $ per hour (based on knowledge, experience, store franchise, and volume).
  • Benefits Package: Affordable medical benefits, paid time off, and ongoing training and advancement opportunities.
  • Work-Life Balance: Flexible scheduling to ensure a healthy work-life balance.