Insurance Customer Care Associate

2 weeks ago


Costa Mesa, California, United States Financial Partners Credit Union Full time

Client Support Specialist - Administrative Role

  • Tasked with generating new business opportunities, managing endorsements, and fostering enduring relationships with members.
  • Seeking qualified and licensed Property & Casualty Insurance Professionals.

KEY RESPONSIBILITIES:

  • Address inquiries from insurance carriers and customer concerns in a timely manner.
  • Monitor and follow up on cancellations, non-payment issues, and other matters to ensure continuous coverage.
  • Accurately process applications for new business, endorsements, and suspensions.
  • Handle service-related inquiries through an automated call distribution system.
  • Execute additional responsibilities as directed by management.

We maintain high ethical standards and accountability within our organization. Team members are encouraged to voice concerns and report any breaches of company policy.

EDUCATION/EXPERIENCE:

High school diploma or equivalent.



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