Blended Customer Service Representative

7 hours ago

Orange Park, Florida, United States MCI Military Recruitment Full time
Job Title: Blended Customer Service Representative

At MCI, we are seeking a highly motivated and customer-focused Blended Customer Service Representative to join our team. As a Blended Customer Service Representative, you will be responsible for handling inbound and outbound customer calls, providing exceptional customer service, and meeting sales targets.

Key Responsibilities:

  • Handle inbound and outbound customer calls in a professional and courteous manner
  • Provide solutions to customer inquiries and resolve issues in a timely and efficient manner
  • Meet or exceed sales targets and contribute to the growth of the business
  • Work collaboratively with the team to achieve sales and customer service goals

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Basic knowledge of Microsoft Office Suite

What We Offer:

  • Competitive salary and commission structure
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About MCI:

MCI is a leading business process outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are committed to excellence and innovation, and we are seeking talented individuals who share our values and are passionate about delivering exceptional customer service.

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