Customer Service Representative

1 day ago

Orange Park, Florida, United States ValorVIP Full time
Job Title: Customer Service Representative

Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ValorVIP. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.

Key Responsibilities:

  • Handle inbound customer calls, emails, and chats in a professional and courteous manner
  • Respond to customer inquiries and resolve customer complaints in a timely and effective manner
  • Provide product and service information to customers, and make recommendations as needed
  • Work collaboratively with internal teams to resolve customer issues and improve customer satisfaction
  • Meet or exceed customer satisfaction targets and quality standards

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Basic computer skills and proficiency in Microsoft Office

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling and work-life balance
  • Comprehensive training and development programs
  • Recognition and rewards for outstanding performance

How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to our website.

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