Blended Call Center Representative
17 hours ago
Are you a customer-focused individual with excellent communication skills? Do you enjoy working in a fast-paced environment and providing top-notch service to clients? We're looking for a Blended Call Center Representative to join our team at MCI Careers
About the Role:As a Blended Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and selling products and services to clients. You will work closely with our team to ensure that every customer interaction is positive and productive.
Key Responsibilities:- Handle inbound and outbound calls in a courteous and professional manner
- Provide exceptional customer service and resolve customer issues in a timely and effective manner
- Sell products and services to clients and meet or exceed sales targets
- Work collaboratively with the team to achieve sales and customer service goals
- Participate in ongoing training and development to improve skills and knowledge
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales and customer service targets
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Ability to type swiftly and accurately (20+ words per minute)
- Competitive compensation and benefits package
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
If you're a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our careers page.
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