Healthcare Administrator

4 days ago


Delray Beach, Florida, United States Rothman Health Solutions Full time
Job Summary
We are seeking a highly skilled and motivated Front Desk Office Assistant to join our team at Rothman Health Solutions. As the first point of contact for our members, you will be responsible for ensuring a seamless member experience from scheduling appointments to managing communications. The ideal candidate will have excellent customer service and communication skills, with a professional, empathetic and friendly demeanor.

**Key Responsibilities:**
* Serve as the first point of contact for members and potential new members, handling phone calls, emails, and in-person inquiries.
* Greet members for zoom appointments, ensuring all required documentation is completed ahead of time.
* Manage member appointment scheduling, ensuring accurate and timely bookings as well as confirmations, and preparation for appointments (forms filled out) while protecting the doctor schedules.
* Perform financial close and enrollment process for new members.
* Maintain an organized front desk area, ensuring it reflects the professionalism and care of the practice.

**Requirements:**
* High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration or a related field is preferred.
* 2+ years of experience in a front desk, customer service, or administrative role, preferably in a healthcare setting.
* 1+ years of experience in sales.

**What We Offer:**
* Competitive salary range: $22-$28 per hour (based on experience).
* Bonuses and commissions available.
* Full-time position with 40+ hours of work per week.

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