Restaurant Operations Manager
5 days ago
We are seeking a highly skilled and experienced Restaurant General Manager to lead our team and drive business success. As a Restaurant General Manager, you will be responsible for overseeing the overall operations of our restaurant, ensuring exceptional customer service, and achieving financial targets.
Key Responsibilities- Customer Satisfaction/Product Quality: Maintain fast, accurate service, positive guest relations, and ensure products meet company quality standards.
- Financial: Develop and drive restaurant annual operating plans, analyze sales, labor, inventory, and controllables, and take corrective action to meet or achieve margin and sales growth targets.
- Operations: Ensure facilities and equipment are maintained to company standards, monitor inventory, food preparation, and order fulfillment daily, and establish restaurant speed with service (SWS) targets.
- Human Resources: Direct all restaurant-level HR activity, including crew hiring decisions, learning zone planning, performance management, compensation, and employee relations issues.
- Knowledge and Skill Requirements: Deliver excellence in customer service, possess a strong eye for detail and cleanliness, and consistently seek to improve the customer experience.
- Team Leadership: Supervise others, delegate tasks, and provide clear direction and authority.
- Business Savvy: Identify problems quickly, develop and implement solutions, and manage restaurant flow to ensure customer satisfaction.
- Team Development: Identify staff development needs, ensure time is available for crew development, and provide resources for development.
Accrue PTO every pay period, enrolled in STD/LTD, entitled to enroll in medical, dental, life, and 401k. Annual bonus potential $14,560 to $36,400.
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