Grocery Order Coordinator
1 week ago
We are seeking a highly skilled and detail-oriented Grocery Order Writer to join our team at Whole Foods Market. As a key member of our grocery team, you will be responsible for ensuring accurate and timely ordering of grocery products, maintaining inventory levels, and providing exceptional customer service.
Key Responsibilities- Complete Order Writer training and certification
- Replenish products through proper buying procedures, ensuring accurate inventory levels and minimizing waste
- Order perishable and non-perishable grocery products, maintaining appropriate back stock levels and monitoring inventory turns
- Monitor and act upon open PO reports for both purchases and credits, ensuring accuracy and timeliness
- Control spoilage and shrink, participating in inventory and cycle counting, and completing spoilage and inventory management processes
- Ensure orders for product are timely and accurate, monitoring inventory turns and analyzing product transfers, waste, and spoilage
- Support leadership in conducting inventories and maintaining financial profitability by meeting and exceeding purchasing and sales targets
- Provide excellent customer service, addressing customer needs in a timely and effective manner, and modeling suggestive selling techniques
- Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
- Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices
- Comprehensive knowledge of grocery products and working knowledge of all grocery merchandising expectations
- Ability to educate team on product knowledge and convey enthusiasm
- Strong basic math skills and knowledge of computer programs such as Microsoft Word, Excel, Outlook, and ordering systems
- Strong to excellent communication skills and willingness to work as part of a team
- Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members
- Ability to follow directions and procedures, effective time management and organization skills
- Passion for natural foods and the mission of Whole Foods Market
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
- Understanding of and compliance with WFM quality goals
- Must be able to lift 50 pounds
- In an 8-hour work day: standing/walking 6-8 hours
- Hand use: single grasping, fine manipulation, pushing and pulling
- Work requires the following motions: bending, twisting, squatting and reaching
- Exposure to FDA approved cleaning chemicals
- Exposure to temperatures: 90 degrees Fahrenheit
- Ability to work in a wet and cold environment
- Ability to work a flexible schedule including nights, weekends, and holidays as needed
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
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