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Restaurant Operations Manager

2 months ago

Fort Wayne, Indiana, United States Indiana Full time
About the Role

As a Shift Manager at Indiana, you will play a vital role in ensuring the smooth operation of our restaurants. Your primary responsibility will be to oversee the day-to-day activities of the store, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities
  • Guest Experience: Provide exceptional customer service, ensuring that every guest has a positive experience in our restaurants.
  • Food Preparation and Service: Ensure that great food is prepared and served to our guests, meeting our high standards of quality and presentation.
  • Restaurant Maintenance: Maintain a clean, safe, and functional restaurant environment, including the kitchen, dining area, and restrooms.
  • Inventory Management: Control inventory levels, ensuring that we have the right products in stock to meet customer demand.
  • Staff Supervision: Supervise and schedule staff, ensuring that we have the right people in the right place at the right time.
  • Team Player: Work collaboratively with other team members to achieve our goals and objectives.
Additional Responsibilities
  • Cascading Training: Train and develop Sandwich Artists on new responsibilities and procedures.
  • Scheduling and Supervision: Schedule and supervise staff, ensuring that we have the right people in the right place at the right time.
  • Inventory Control: Practice inventory control standards, ensuring that we have the right products in stock to meet customer demand.
  • Equipment Maintenance: Ensure that equipment is in proper working order during shift.
  • Administrative Tasks: Complete paperwork and administrative tasks as needed.
Benefits
  • Brand Partnership Discounts: Enjoy discounts on products and services from our brand partners.
  • Scholarship Opportunities: Pursue higher education through our scholarship program.
  • University Course Credits: Earn university course credits through our partnership with leading educational institutions.
  • Hands-on Career Experience: Gain valuable experience in a fast-paced restaurant environment.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: A minimum of 1 year of experience in a restaurant environment.