Restaurant Operations Manager
4 days ago
Job Summary:
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Carrols Restaurant Group, Inc. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and that our restaurant runs efficiently and effectively.
Key Responsibilities:
- Restaurant Operations: Oversee the daily operations of the restaurant, including managing staff, inventory, and customer service.
- Staff Management: Recruit, train, and develop a high-performing team of restaurant staff, including servers, hosts/hostesses, cooks, and management.
- Inventory Management: Manage inventory levels, including ordering supplies and managing stock levels.
- Customer Service: Ensure that our guests receive exceptional service, including responding to customer complaints and resolving issues in a timely and professional manner.
- Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs.
- Marketing and Sales: Develop and implement marketing and sales strategies to drive sales and increase revenue.
- Training and Development: Provide ongoing training and development to restaurant staff, including coaching, mentoring, and performance management.
Requirements:
- Education: High school diploma or equivalent required; bachelor's degree in business, hospitality, or a related field preferred.
- Experience: 2+ years of experience in restaurant management or a related field.
- Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
What We Offer:
- Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs and career advancement opportunities.
- Collaborative Work Environment: We offer a collaborative and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional service to our guests.
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