Restaurant Operations Manager
4 weeks ago
The Operations Manager plays a vital role in supporting the mission, vision, and values of First Watch Restaurants. This position is responsible for overseeing the daily operations of a restaurant, ensuring that all tasks and paperwork are properly completed, and maintaining a safe and harassment-free workplace. The ideal candidate will have a strong work ethic, excellent communication skills, and the ability to multitask and prioritize effectively.
Key Responsibilities:- Provide management coverage and direct supervision of operations in an individual restaurant.
- Exercise basic shift-to-shift financial control to meet restaurant sales, revenue, and profitability goals.
- Assist in meeting or exceeding established sales, revenue, and profitability goals, and ensure the integrity and operational functionality of all POS and security systems and equipment.
- Identify and resolve sales and profit problems at the restaurant.
- Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations and respond to customer feedback.
- A High School Diploma
- Completion of the Culinary and Food Expert (CAFÉ) training program
- Minimum two years of experience in a service-oriented, hospitality industry
- Effective oral and written communication skills
- Ability to manage, lead, coach, teach, and train others
- Knowledge of accounting and financial management principles with focus on budgeting and forecasting revenue goals and objectives
- Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color
- Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs.
- Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis
First Watch is an award-winning Daytime Dining concept serving made-to-order breakfast, brunch, and lunch using fresh ingredients. We are committed to providing excellent service and quality to our customers. If you are a motivated and team-oriented individual who is passionate about fresh food and customer satisfaction, we encourage you to apply for this exciting opportunity.
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