Educational Program Administrator

2 weeks ago

Germantown, Maryland, United States Johns Hopkins University Full time

The Osher Lifelong Learning Institute at Johns Hopkins University (JHU) offers enriching educational experiences for adult learners through a diverse array of classes, workshops, seminars, and special events. We are in search of an Educational Program Administrator to provide essential coordination, administrative, and logistical support to both Osher members and staff across various locations.

Key Responsibilities

Program Coordination (90%)

  • Provide on-site support at various locations as needed.
  • Assist faculty with classroom technology and standard audiovisual materials.
  • Facilitate online class support using video conferencing technology, including account management and session monitoring.
  • Manage the Aceware program database for course and faculty information, member registrations, and report generation.
  • Prepare and format communications, reports, and documents.
  • Handle financial transactions and prepare deposits.
  • Compile payroll lists for instructors and coordinate payments.
  • Process routine invoices through the financial system.
  • Create and distribute faculty course materials, including catalogs and newsletters.
  • Respond to inquiries from prospective members via various communication channels.
  • Prepare and send informational packets to prospective members.
  • Develop semester reading lists and information guides.
  • Set up classrooms for courses, including managing materials and audiovisual needs.
  • Maintain inventory of office supplies and manage purchasing.
  • Proofread and edit program materials and newsletters.
  • Plan and coordinate special events and trips.
  • Oversee administrative functions such as records management and payment processing.
  • Conduct marketing research and manage social media outreach.
  • Monitor the online fax system.

Administrative Support (10%)

  • Act as a backup coordinator for the Program Administrative Supervisor.
  • Provide support to the Program Director as needed.
  • Perform additional duties as assigned.
Minimum Qualifications
  • High School Diploma or equivalent.
  • Three years of experience in an administrative or academic setting.
  • Additional education may substitute for required experience as per JHU guidelines.
Preferred Qualifications
  • An associate degree is preferred.
  • Experience in an academic environment is desirable.
  • Familiarity with Aceware Database and financial systems is a plus.
  • Experience working with older adults and lifelong learning programs is preferred.

Essential Skills and Abilities

  • Strong communication and interpersonal skills, with the ability to collaborate effectively.
  • Detail-oriented with excellent organizational skills.
  • Proficient in Microsoft Office Suite.
  • Capable of troubleshooting various audiovisual equipment.
  • Competent in using software applications for data management and scheduling.
  • Strong planning and time management abilities.
  • Ability to analyze and resolve issues creatively and efficiently.
  • Professional demeanor and patience in addressing the needs of adult learners.
  • Ability to work independently and as part of a team.

Physical Requirements

  • Ability to lift and carry items weighing up to 30 pounds.

Classified Title: Educational Program Administrator
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: $33.90 per hour (commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday, 8:30am-5pm
Exempt Status: Non-Exempt
Department name: Osher Gift Program
Personnel area: School of Arts & Sciences

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