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Accounts Administrator

2 months ago

Raleigh, North Carolina, United States Gregory Poole Equipment Company, Inc. Full time
Job Summary

We are seeking a highly skilled Accounts Administrator to join our team at Gregory Poole Equipment Company, Inc. The successful candidate will be responsible for administering the company's credit and collection policies and procedures, ensuring timely and effective management of customer accounts.

Key Responsibilities
  • Maintain responsibility for applying the company's credit and collection policies, practices, and procedures to the credit requirements of accounts in an assigned territory or designated block of customer accounts.
  • Carry out the established program for the follow-up and collection of accounts receivable, ensuring timely and effective communication with customers.
  • Personally handle collections or take other action as required, working closely with the Credit Manager and sales personnel to resolve issues.
  • Discuss delinquent accounts with the Credit Manager and sales personnel, and refer unusual or difficult collection cases to the Credit Manager for further action.
  • Obtain approval from the Credit Manager on the acceptance of notes, compromise settlements, partial payments, time extensions, reserve requirements, and the charge-off of uncollectible accounts.
  • Arrange for forced collections and the filing of suits or bankruptcy claims against assigned accounts, and furnish complete information to representatives.
  • Represent the company in small claims proceedings, creditors' meetings, and bankruptcy proceedings, as delegated.
  • Administer the processes and procedures relating to recorded contracts, use of collateral, insurance claims, interest charges, lien instruments, etc. for assigned accounts.
  • Take appropriate action on collection irregularities, adjustments, customer complaints, and inquiries.
  • Extend credit to customers in accordance with established credit policies, practices, and procedures.
  • Analyze requests for credit and plan investigations to be performed personally or by others.
  • Investigate and analyze present and prospective customers, reviewing files, reports, and financial statement analyses.
  • Evaluate and approve or reject credit risks, discussing questionable or special applications for credit with the Credit Manager when necessary.
  • Establish credit limits on new accounts, prepare and issue necessary credit instructions and confirmation letters, and make all credit arrangements.
  • Submit credit recommendations beyond position authority to the Credit Manager, with all necessary reports, data, and analyses.
  • As directed, prepare special credit agreements affecting assigned accounts, subject to approval of counsel.
  • Supervise the processing of customer orders and contracts for credit approval.
  • Personally handle all marginal and special problem accounts.
  • Review and revise existing credit limits on accounts.
  • Administer all clerical functions pertaining to assigned accounts.
Requirements

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with customers, sales personnel, and other stakeholders. Strong analytical and problem-solving skills are essential, as is the ability to work independently and as part of a team. A high level of integrity and discretion is required, as well as the ability to maintain confidentiality and handle sensitive information.

The successful candidate will have a strong understanding of credit and collection policies and procedures, with experience in a similar role or industry. A degree in a related field, such as finance or business, is preferred, as is certification in credit and collections or a related field.