Technical Support Specialist
3 weeks ago
We are seeking a skilled Technical Support Specialist to provide high-quality technical support to our clients. The ideal candidate will have a strong understanding of operating systems, business applications, and network systems.
The Technical Support Specialist will be responsible for handling initial support of service requests, including IT support relating to technical issues involving Microsoft's core business applications and operating systems. The role also involves supporting disaster recovery solutions, basic technical support at the network level, and remote access solution implementation and support.
The successful candidate will have advanced knowledge of operating systems, business applications, printing systems, and network systems. They will also possess strong interpersonal skills, including telephony skills, communication skills, active listening, and customer-care. Additionally, they will have the ability to multi-task and adapt to changes quickly.
The Technical Support Specialist will work closely with the Service Dispatcher and Service Manager to ensure requests are routed to the proper resource to be resolved quickly and efficiently. They will also be responsible for entering time and expenses in ConnectWise as it occurs and understanding processes in ConnectWise by completing assigned training materials in the ConnectWise University.
The ideal candidate will have a professional IT certification, such as Microsoft MCP, MCSA, or MCSE, Cisco CCNA, VMware VCP, or CompTIA. They will also have a strong understanding of support tools, techniques, and how technology is used to provide IT services.
We offer a competitive salary, generous benefits, and a fast-paced work environment. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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Help Desk Support Specialist
4 weeks ago
Glen Allen, Virginia, United States Mindlance Full timeJob Title: Help Desk Support SpecialistJob Summary:We are seeking a highly skilled Help Desk Support Specialist to join our team at Mindlance. As a Help Desk Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Responsibilities: Provide technical support to clients via phone, email, and...
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Substation Operations Technical Specialist
4 weeks ago
Glen Allen, Virginia, United States VetJobs Full timeJob SummaryThis position will be located in our Petersburg or Innsbrook office. The successful candidate will support the development, implementation, and maintenance of online and offline power equipment testing in Electric Transmission and Distribution Substations. The ideal candidate will have knowledge of technology, including testing practices of power...
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Help Desk Support Specialist
4 weeks ago
Glen Allen, Virginia, United States Strategic Solutions of Virginia, LLC Full timeJob Title: Help Desk Support SpecialistWe are seeking a skilled Help Desk Support Specialist to join our team at Strategic Solutions of Virginia, LLC. As a key member of our IT support team, you will be responsible for providing high-quality technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide...
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PC Support Specialist
4 weeks ago
Glen Allen, Virginia, United States Patient First Full time### Job Summary We are seeking a highly skilled PC Specialist to join our team at Patient First. As a key member of our technical services team, you will be responsible for providing on-call support to our employees, resolving complex PC issues, and providing training and technical support to our staff. ### Key Responsibilities * Provide on-call support...
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Help Desk Support Specialist
3 weeks ago
Glen Allen, Virginia, United States Mindlance Full timeJob Title: Help Desk Support SpecialistJob Summary:We are seeking a highly skilled Help Desk Support Specialist to join our team at Mindlance. As a Help Desk Support Specialist, you will be responsible for providing technical support to our end-users via remote access tools, monitoring and responding to calls or chats, and interacting with end-users to...
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Principal Technical Consultant
4 weeks ago
Glen Allen, Virginia, United States Veracity Full timeJob Title: Principal Technical ConsultantVeracity is seeking a highly skilled Principal Technical Consultant to join our Elite Global ServiceNow Practice. As a key member of our team, you will be responsible for delivering transformative solutions across strategy, experience, process, technology, and culture.Key Responsibilities:Develop and maintain thought...
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Principal Technical Consultant
3 weeks ago
Glen Allen, Virginia, United States Veracity Full timeAbout the Role:We are seeking a highly skilled ServiceNow HRSD/CSM Technical Consultant to join our team at Veracity. As a key member of our ServiceNow practice, you will be responsible for delivering transformative solutions across strategy, experience, process, technology, and culture.Key Responsibilities:Develop and maintain thought leadership with deep...
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ServiceNow Principal Technical Consultant
3 weeks ago
Glen Allen, Virginia, United States Veracity Full timeJob Title: ServiceNow Principal Technical ConsultantJob Summary:We are seeking a highly skilled ServiceNow Principal Technical Consultant to join our team at Veracity. As a key member of our ServiceNow practice, you will be responsible for delivering transformative solutions across strategy, experience, process, technology, and culture.Key...
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Industrial Specialist
4 weeks ago
Glen Allen, Virginia, United States PrideNow Full timeJob Title: Industrial SpecialistJoin PrideNow as an Industrial Specialist and take on a challenging role that requires technical expertise and problem-solving skills.About the Role:We are seeking a highly skilled Industrial Specialist to provide operational support to our shift team. The ideal candidate will have a strong background in electrical and...
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Transportation Operations Specialist
3 weeks ago
Glen Allen, Virginia, United States SUN Technical Services Full timeJob SummaryAs a key member of the SUN Technical Services transportation services team, you will play a vital role in ensuring the smooth operation of our natural gas transportation services. Key Responsibilities:Transportation Operations: Analyze and process natural gas nominations in accordance with regulatory requirements. Perform daily processes on...
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End-User Support Specialist
4 weeks ago
Glen Allen, Virginia, United States New Charter Technologies Full timeJob Title: End-User Support TechnicianWe are seeking a skilled End-User Support Technician to join our team at New Charter Technologies. The ideal candidate will have a strong understanding of operating systems, business applications, printing systems, and network systems.Key Responsibilities:Provide technical support for end-users, including troubleshooting...
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Hardware Technician
4 weeks ago
Glen Allen, Virginia, United States TEKsystems Full timeJob OverviewTEKsystems is seeking a skilled Hardware Technician to provide deskside support to remote field locations. The ideal candidate will have 1-3 years of experience in a corporate environment, with expertise in Windows 10 desktop support, LAN/Networking support, and customer service.Key Responsibilities:Provide day-to-day support to end-users,...
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Principal Technical Consultant
4 weeks ago
Glen Allen, Virginia, United States Veracity Consulting Group Full timeJob OpportunityWe are seeking a skilled ServiceNow HRSD/CSM Technical Consultant to join our team at Veracity Consulting Group. As a key member of our ServiceNow Practice, you will be responsible for delivering high-quality solutions and services to our clients.Key Responsibilities:Develop and maintain thought leadership on ServiceNow HRSD and CSM product...
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Cloud Platform Specialist
4 weeks ago
Glen Allen, Virginia, United States MCIM Full timeMCIM is seeking a skilled Cloud Platform Specialist to join our team. As a key member of our Operations & Development team, you will be responsible for becoming a super-user of our MCIM platform, supporting multiple customer accounts in the delivery & administration of MCIM software, product implementation & training, and continuously improving our...
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Technology Solutions Specialist
4 weeks ago
Glen Allen, Virginia, United States Best Buy Full timeJob SummaryWe are seeking a skilled Technology Solutions Specialist to join our team at Best Buy. As a key member of our customer service team, you will be responsible for providing exceptional technical support to our customers, ensuring their technology needs are met and exceeded.Key Responsibilities:Provide technical support to customers via phone, email,...
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Computer Systems Specialist
4 weeks ago
Glen Allen, Virginia, United States Patient First Full timeJob Summary:As a PC Specialist Level I at Patient First, you will be responsible for providing on-call support to center and Administrative Offices employees, resolving PC issues, and providing training and technical support to employees. You will also analyze, diagnose, and resolve complex PC problems, recommend and implement hardware solutions, and...
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Transportation Services Representative
3 weeks ago
Glen Allen, Virginia, United States SUN Technical Services Full timeJob SummarySUN Technical Services is seeking a highly skilled Transportation Services Representative to join our team. As a key member of our transportation services team, you will play a vital role in ensuring the smooth operation of our natural gas transportation services.Key ResponsibilitiesAnalyze and process natural gas nominations in accordance with...
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PC Specialist Level I
3 weeks ago
Glen Allen, Virginia, United States Patient First Full timeJob SummaryThe PC Specialist Level I role at Patient First is a key position that requires a strong technical background and excellent communication skills. The responsibilities of this job include, but are not limited to, the following:• Providing on-call support to center and Administrative Offices employees as part of a scheduled rotation with other...
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Insurance Risk Specialist
3 weeks ago
Glen Allen, Virginia, United States HomeServices Insurance Full timeJob SummaryWe are seeking a highly skilled Insurance Risk Specialist to join our team at HomeServices Insurance. As an Insurance Risk Specialist, you will be responsible for assessing client risk exposure on personal and/or commercial property, making appropriate recommendations, and placing coverage to address those risks.Key ResponsibilitiesMarket and sell...
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Senior IT Infrastructure Specialist
4 weeks ago
Glen Allen, Virginia, United States Patient First Full timeJob SummaryWe are seeking a highly skilled Senior IT Infrastructure Specialist to join our team at Patient First. As a key member of our technical operations team, you will be responsible for designing, implementing, and maintaining our enterprise IT infrastructure, ensuring the highest levels of security, reliability, and scalability.Key...