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Appointment Scheduling Coordinator

2 months ago

Worcester, Massachusetts, United States Renewal By Andersen Full time
Position Overview

Renewal by Andersen is in search of a dedicated Appointment Scheduling Coordinator to enhance our operational efficiency.

Role Responsibilities
As an Appointment Scheduling Coordinator, you will be instrumental in overseeing our appointment logistics for in-home consultations across various markets.

Your key responsibilities will include:

  • Managing appointment calendars effectively
  • Coordinating communication with field representatives
  • Performing data entry across multiple platforms
  • Following up on leads that have been canceled or rescheduled

Qualifications
The ideal candidate will possess:

  • Over 2 years of data entry experience
  • More than 2 years of experience in inbound and outbound communication
  • Exceptional communication skills
  • The ability to multitask in a dynamic environment
  • A professional demeanor
  • A high school diploma or equivalent educational background is preferred

Benefits
We offer a comprehensive benefits package, including:

  • Medical Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 24/7 Telehealth access
  • Prescription drug coverage
  • Dental and Vision Insurance
  • Life Insurance with $50,000 Paid Coverage
  • Short-term and Long-term Disability Insurance
  • Parental Leave
  • Voluntary Critical Illness and Accident Insurance
  • Teammate Assistance Plan
  • Paid Volunteer Time
  • 401k with a 50% match up to 6% of your annual pay
  • Tuition Reimbursement

Compensation
The salary range for this position is between $60,000 and $70,000 annually, which includes hourly pay plus a monthly bonus.

Company Overview
Renewal by Andersen is the full-service window-replacement division of Andersen Corporation, a trusted name in the window industry for over 120 years. We are committed to providing a superior window-replacement experience.

As part of the Esler Companies, we are dedicated to fostering a diverse and inclusive workplace, ensuring fair hiring practices, and maintaining a safe and healthy environment for all employees.