Ophthalmic Scheduling Coordinator

2 weeks ago


Worcester, Massachusetts, United States U Mass Memorial Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Ophthalmic Technician to join our team at UMass Memorial Health. As an Ophthalmic Technician, you will play a critical role in ensuring the smooth operation of our ophthalmology department.

Key Responsibilities
  • Schedule patient appointments with ophthalmologists and other healthcare providers.
  • Manage patient demographics, insurance information, and account guarantor data.
  • Collect patient liabilities prior to or on the date of service.
  • Secure medical records from outside healthcare organizations as needed.
  • Schedule in-office procedures, such as biopsies.
  • Prioritize visits and services to optimize physician and patient time.
Requirements
  • High school diploma required.
  • English speaking, reading, and writing skills.
  • Strong intrapersonal and communication skills.
Preferred Qualifications
  • Associate's degree in business or healthcare-related field.
  • Previous scheduling and/or phone customer services experience.
  • Previous experience in a healthcare organization.
Why Work with Us?

At UMass Memorial Health, we value our employees and offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply.



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