Facilities Solutions Manager

3 days ago


San Diego, California, United States City Wide Facility Solutions Full time
Job Title: Facilities Account Manager-B2B Operations

City Wide is seeking a highly skilled and experienced Facilities Account Manager to join our B2B Operations team. As a key member of our team, you will be responsible for managing a portfolio of commercial properties and providing exceptional service to our clients.

Key Responsibilities:
  • Manage a portfolio of commercial properties, including janitorial and building maintenance services
  • Provide exceptional customer service to clients, including guidance on new client onboarding, inspections, and trouble-shooting
  • Negotiate contracts and procure supplies for clients
  • Ensure high client satisfaction and adherence to a defined scope of work
  • Grow existing contracts with additional services (upsells)
  • Participate in the process of recruiting Independent Contractors (ICs)
Requirements:
  • Account management experience in Facilities, Construction, Janitorial or Landscaping
  • Bi-lingual (but not necessary)
  • Undergraduate Degree (Business or related field) is preferred
  • Effective leader and problem solver
  • Creative and resourceful
  • Ability to multi-task
  • Communicates in a professional, direct style
Benefits:
  • OTE of $90,000-$120,000 (base salary of $65,000 to $70,000) with an uncapped commission structure
  • Company contribution of $500/mo towards health, vision, dental, and life and supplemental insurance
  • Company paid for short-term disability insurance
  • Mileage reimbursement or use of company vehicles
  • Company 401k contribution of 3% of base salary
  • Great PTO and paid holiday plan


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