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Hospitality Support Specialist

2 months ago

Fort Wayne, Indiana, United States Fairfield Inn & Suites by Marriott Full time

About the Role:

We are seeking a detail-oriented and skilled Housekeeping Attendant to join our team at Fairfield Inn & Suites by Marriott. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms and public areas.

Responsibilities:

  • Clean and Maintain Guest Rooms: Thoroughly clean, dust, vacuum, and mop rooms and bathrooms according to Marriott standards and procedures.
  • Efficient Room Cleaning: Clean rooms in a timely and efficient manner to ensure guest satisfaction.
  • Stock and Replenish Supplies: Stock assigned housekeeping cart with cleaning supplies and room amenities, and replenish guest amenities in rooms as needed.
  • Maintain Housekeeping Storage: Maintain clean and organized housekeeping storage areas to ensure efficient operations.
  • Communicate with Maintenance: Communicate any maintenance concerns to the maintenance department to ensure prompt resolution.
  • Waste and Trash Management: Transport waste and trash to the proper disposal area.
  • Lost and Found: Turn in Lost and Found items to the front desk.
  • Guest Confidentiality: Maintain guest confidentiality at all times.
  • Guest Service: Greet guests and respond to guest requests or concerns in a prompt and professional manner.
  • Additional Duties: Perform all other duties as assigned by management.

Qualifications:

  • Physical Demands: Frequent standing, bending, walking, and moving around the hotel.
  • Lifting and Moving: Ability to lift, push, or pull up to 50 pounds.
  • Physical Strength and Stamina: Physical strength and stamina to work extended periods.
  • Availability: Availability to include weekends.
  • Time Management: Prioritization and time management skills to ensure efficient operations.

Benefits:

Health insurance benefits are available to full-time employees.