Operations Director

5 days ago

Hayward, California, United States Sotera Health Services, LLC Full time
About the Role

We are seeking an experienced Operations Director to lead our sterilization services team at Sotera Health Services, LLC. As a key member of our leadership team, you will be responsible for the overall operation and performance of our sterilization facilities.

Key Responsibilities
  • Facilitate Collaboration: Ensure seamless interaction among all facility functions, including customer service, logistics, maintenance, operations, quality assurance, safety, and training.
  • Develop Customer Relationships: Work closely with the sales department to build and maintain strong customer relationships.
  • Ensure Safe and Efficient Operations: Oversee the processing of customer products, ensuring compliance with specifications and procedures.
  • Drive Continuous Improvement: Foster a culture of continuous improvement, focusing on safety, quality, productivity, and operational efficiency.
  • Compliance and Regulatory Affairs: Ensure adherence to all regulatory requirements, including FDA, OSHA, and NRC.
  • Financial Management: Administer and manage annual budgets for capital and operating expenses, operating within budget.
  • Leadership and Representation: Represent the organization to industry groups, key customers, government representatives, and regulatory agencies.
  • Strategic Planning: Work with human resources to develop and implement short- and long-range operating objectives, facility organizational structure, staffing requirements, and succession plans.
  • Process Optimization: Implement critical strategies to secure competitive advantage in business processes, workflow, cycle time reductions, supplier relationships, and quality and compliance.
  • Data Analysis: Analyze facility statistical data to inform decision-making.
  • Problem-Solving: Integrate activities between facility departments to resolve problems associated with sustaining product, including process improvements and new technology.
  • Resource Optimization: Interface with senior executive team members to optimize resources from each functional area, including safety, finance, sales, engineering, human resources, and quality.
  • Health and Safety: Prioritize health and safety procedures, ensuring a clean, safe, and environmentally responsible manufacturing operation.
  • Productivity and Cost Management: Achieve maximum productivity levels, ensuring the business benefits from the lowest possible cost and best value.
Supervision and Leadership
  • Supervise Quality Assurance Manager: Oversee the quality assurance manager and other facility personnel as needed.
Requirements
  • Education: Undergraduate degree required, preferably in a science-related field.
  • Experience: 5-10 years of progressive experience in a production environment, operations, or manufacturing, including 3-5 years of supervisory/management experience, preferably in the medical services/products industry.
  • Industry Knowledge: Specific experience within the operations function of the medical device industry.
  • Leadership Skills: Strong general business knowledge, operations leadership background, and understanding of systems and key drivers within an operations environment.
  • Compliance and Quality: Strong knowledge of compliance, quality, and safety as relates to regulatory agencies, including FDA, OSHA, and NRC.
  • Communication and Teamwork: Excellent teamwork, leadership, relationship building, mentoring, training, and project management experience and skills.
  • Strategic Thinking: Balance of strategic and tactical thinking skills, with the ability to analyze and draw information for long-term strategic change and improvement.
  • Organizational and Communication Skills: Exceptional organizational and communication skills, with the ability to interface with all levels across the organization.
  • Results-Oriented: Results-oriented with a positive, professional attitude and a sense of urgency to get things done.
  • Computer Skills: Above-average computer skills in analysis using databases/spreadsheets.
Compensation and Benefits
  • Salary Range: $110,000 - $188,500 per year, depending on experience.
Training and Development
  • Required Training: Must complete all required training for an Operations Director outlined in the training manual.

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