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Retail Ambassador

2 months ago

San Francisco, California, United States FELLOW Full time
About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Store Associate at Fellow.

As a Store Associate, you will be responsible for delivering exceptional hospitality to our guests, fellow teammates, and all of our vendors and suppliers.

You will be expected to stay knowledgeable about Fellow's current products and how they help brew ridiculously good coffee; continuously cultivating your own curiosity and knowledge through in-house tastings, cuppings, and trainings.

You will also be responsible for creating community in our store by sharing your joy and knowledge of coffee with our guests; inspiring your Fellow teammates to do the same.

Additionally, you will support your team by taking joy in the tasks that keep the store running smoothly and beautifully, including cleaning, clearing and washing dishes, sweeping, dusting, mopping, cleaning and organizing product displays, replenishing inventory, and taking out trash.

You will work as a team to achieve sales goals and promote a safe and respectful working environment.

Requirements:
  • 3+ years experience working in a retail, customer experience heavy position
  • Passionate about coffee, the industry as a whole and the art of making the perfect cup of coffee is a plus, not a requirement
  • Reliable and consistent – your leader and teammates can always depend on you to be punctual and bring your A game
  • Thoughtful and able to anticipate our customer's needs
  • Obsessed with the details – you love honing your craft
  • Excited about taking on new experiences and possess a can-do attitude
  • Eligible to work in the United States and 18 years of age or older
  • Basic math and computer skills
  • A flexible schedule and availability to work mornings, evenings, weekends, and holidays
What We Offer:
  • Competitive compensation
  • Generous discount on Fellow products
  • Best coffee anywhere
About Fellow:

Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive.

We are committed to building diverse teams and strongly encourage people from underrepresented groups to apply.

Fellow is an equal opportunity employer.

We do not discriminate on the basis of any protected group status under any applicable law.