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Indirect Funding Specialist

2 months ago


Lakewood, Washington, United States Harborstone Credit Union Full time
Job Summary

We are seeking a highly skilled Indirect Funding Specialist to join our team at Harborstone Credit Union. As an Indirect Funding Specialist, you will be responsible for processing indirect loan funding volume within standard timelines, ensuring accuracy and completeness of information, and providing exceptional service to members and staff.

Key Responsibilities
  • Contact dealers and/or members to obtain needed documentation.
  • Process consumer loan applications within established guidelines, policies, procedures, and timelines.
  • Provide an exceptional experience to our members and staff in alignment with Harborstone's core values.
  • Review each loan application to ensure that all required information has been documented.
  • Review income documentation provided by borrowers.
  • Facilitate the clearing of all underwriting conditions by working with branch staff, third-party vendors, dealers, and members.
  • Research and resolve internal and external member issues in a timely, consistent, and professional manner.
  • Serve as a lending point of contact for branches, dealers, and communication center.
  • Actively promote and contribute to the achievement of organizational goals.
  • Adhere to all related compliance requests and requirements.
  • Follow all safety and security guidelines to properly safeguard member and organization assets.
  • Identify efficiency improvements in all operational aspects of the department.
  • Recommend and help develop and implement new policies and procedures.
  • Complete all necessary testing for system releases and/or updates.
  • Embrace ongoing education and learn/apply new skills and software applications.
  • Maintain up-to-date and accurate filing system.
  • Regular attendance and punctuality are essential functions of the job.
Requirements
  • Excellent verbal, written, and interpersonal communication skills with the ability to explain programs, loan terms, features, policies, and benefits to members and business partners.
  • Strong relationship building and teamwork skills.
  • Excellent attention to detail.
  • Excellent organizational and time management skills with the ability to work independently and manage multiple priorities.
  • Excellent analytical and problem-solving skills.
  • Solid knowledge and understanding of Harborstone financial products and services.
  • Proficient in MS Office (Outlook, Excel, Word).
  • Ability to calculate APR, debt to income ratios, loan values, discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Knowledge of federal and state lending regulations.
  • Ability to maintain confidences.
  • Multi-lingual capabilities to include Spanish are a plus.
  • Bondable.
Education and Experience
  • Three years processing experience as a processor of indirect auto loans in a financial institution preferred.
  • High school diploma.
  • Additional education and training preferred.
Physical Considerations
  • Must be able to effectively read, write, and listen as well as communicate verbally, electronically, and in written form with employees, members, board members, vendors, and the general public as required.
  • May be asked to handle, move, and/or carry large boxes of supplies weighing up to 50 pounds.
  • May require stooping, bending, squatting, and reaching for limited periods of time.
  • May require sitting and standing for long periods of time.