Transfer Care Specialist

4 weeks ago

Lakewood, United States Foundation Partners LLC Full time

Foundation Partners Group is revolutionizing the funeral industry by providing cutting-edge technology and compassionate care that families desire.

We are seeking exceptional team members to expand our mission of delivering compassionate care to one life, one family, and one community at a time.

Our team members are vital to the quality of our funeral homes, and we value the insight, ideas, and passion they bring every day.

As a Transfer Care Specialist, you will be our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home.

You must maintain composure in challenging situations with compassion and kindness.

Key Responsibilities:

  • Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
  • Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
  • Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
  • Ensure paperwork is completed correctly and timely per relevant laws and regulations
  • Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
  • Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

Requirements:

  • Valid state-issued driver's license with a clear driving record
  • Ability to lift 100lbs safely
  • Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
  • Composure and compassion
  • Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
  • Ability to establish and maintain effective internal and external work processes

What We Offer:

  • Competitive salaries, performance incentives, referral bonuses, 2 weeks of paid vacation days, 2 personal days, 6 paid sick days (rolls over annually up to 96 hours), and 6 paid holidays
  • Career paths and growth opportunities with a privately held, nationwide company
  • Medical, dental, and vision insurance options and 100% company-paid life insurance and disability (long-term and short-term)
  • Company matches up to six percent of funds to your 401k, plus annual contributions, if you choose the Health Savings Account (HSA) option
  • Regular company-wide meetings, one-on-one interactions, and a warm, welcoming environment

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