Guest Room Specialist

2 weeks ago


New York, New York, United States The Beekman Full time

As a Guest Room Specialist, your primary responsibility will be to maintain the cleanliness and orderliness of guest accommodations in accordance with the standards set by The Beekman. You will play a crucial role in ensuring that all rooms are presented to our guests in impeccable condition, while also addressing any maintenance issues and guest inquiries promptly.

Key Responsibilities:

  • Deliver exceptional service to guests, treating them with respect and courtesy at all times.
  • Exhibit honesty and integrity in all interactions.
  • Respond effectively to guest requests, ensuring a warm and welcoming atmosphere.
  • Maintain high standards of personal hygiene and grooming.
  • Comply with health and safety regulations within the hotel.
  • Thrive in a fast-paced environment, demonstrating the ability to work under pressure.
  • Utilize appropriate cleaning agents for various surfaces, adhering to safety guidelines.
  • Prioritize cleaning tasks based on the daily assignment list.
  • Transport cleaning supplies and linens securely to each guest room.
  • Dispose of waste and recycling appropriately.
  • Restock and organize in-room materials, including dining menus and magazines.
  • Replace soiled linens with fresh ones, ensuring proper bed setup.
  • Thoroughly clean and sanitize bathrooms, including all fixtures and surfaces.
  • Inspect and tidy closets, ensuring proper organization of amenities.
  • Dust and polish all surfaces, including furniture and electronic devices.
  • Check for and remove any debris from under furniture.
  • Report any damages or maintenance needs to management promptly.
  • Conduct inspections for pest control and report findings immediately.
  • Ensure all guest room doors are secured during and after cleaning.
  • Assist guests with inquiries and provide information about hotel services.
  • Maintain cleanliness and organization of cleaning carts and supply areas.
  • Complete all cleaning tasks efficiently, ensuring compliance with hotel standards.
  • Participate in ongoing training and development to enhance skills.
  • Uphold the hotel's commitment to quality and guest satisfaction.

The Beekman is an equal opportunity employer, and we welcome applicants from diverse backgrounds.

All candidates must comply with health and safety protocols as mandated.



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