Senior QA Engineering Lead

2 weeks ago


Owings Mills, Maryland, United States CareFirst BlueCross BlueShield Full time

Position Overview:

We are seeking a Senior Quality Assurance (QA) Engineer with a focus on End-to-End Testing (E2E). This pivotal role involves ensuring that our projects meet the highest quality standards and adhere to industry best practices. You will be tasked with identifying and addressing process challenges, liaising with stakeholders, monitoring quality metrics, tracking issues, and ensuring that all deliverables fulfill quality expectations. Furthermore, you will contribute to the development of departmental documentation and engage in initiatives aimed at process enhancement.

Key Responsibilities:

  • Install, upgrade, troubleshoot, and maintain computer systems for supported applications
  • Implement preventive measures to mitigate system issues and conduct root cause analysis
  • Assess new systems, research software solutions, and enhance system integration
  • Advance job knowledge through educational workshops and mentor team members

Qualifications:

Education: Bachelor's Degree in Information Technology or Computer Science (or equivalent professional experience)

Licenses/Certifications:

  • ASQ Certified Quality Engineer (CQE) or ASQ Certified Software Quality Engineer (CSQE) is mandatory
  • Experience: 8+ years in software systems design, development, and implementation

Skills:

  • Proficiency in programming languages and web technologies
  • Familiarity with Agile, Spiral, and Waterfall methodologies
  • Experience with Quality/Process Improvement best practices
  • Ability to manage projects of small to medium complexity and resolve issues independently
  • Knowledge of Automation Tools, DevSecOps, Atlassian Suite, and various testing methodologies (unit, regression, integration, etc.)

Compensation Range: $109,368 - $217,217

Department: Quality Services


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