Customer Service Specialist

7 days ago


Lewisville, Texas, United States National Indoor RV Centers Full time
Job Overview

National Indoor RV Centers is seeking a skilled Customer Service Specialist to join our team. This role will provide exceptional customer service, manage customer inquiries and complaints, and schedule and coordinate service appointments.

Key Responsibilities
  • Assist customers in a professional and friendly manner, listening to their concerns and advising them on necessary repairs or services
  • Schedule and coordinate service appointments, ensuring that technicians have adequate time and resources to complete repairs
  • Communicate with technicians to ensure they have the necessary parts, tools, and resources to complete repairs efficiently
Required Skills and Qualifications
  • Prior experience in automotive service or RV service in a management capacity
  • Strong communication and customer service skills, with the ability to handle inquiries and complaints in a professional and friendly manner
  • Detail-oriented and organized, with the ability to manage multiple tasks and prioritize effectively
Benefits
  • A competitive salary and benefits package, including medical, dental, and vision insurance, as well as opportunities for career advancement
  • An additional 60+ days off per year with our 12-hour schedule
  • Industry-leading pay and a comprehensive compensation package
Estimated Salary Range

$50,000 - $60,000 per year, based on experience and performance



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