Assistant RV Service Specialist

3 weeks ago


Lewisville, Texas, United States National Indoor RV Centers Full time
National Indoor RV Centers is seeking a highly skilled Assistant RV Service Specialist to join our service department. As a key member of our team, you will be responsible for providing exceptional customer service, managing customer inquiries and complaints, and scheduling and coordinating service appointments. Our ideal candidate has previous experience in automotive or RV service, with strong communication and customer service skills.

The estimated salary for this role is $50,000 - $70,000 per year, depending on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid holidays and floating holiday time.

In this role, you will be responsible for greeting customers in a professional and friendly manner, listening to their concerns and advising them on necessary repairs or services. You will also be required to schedule and coordinate service appointments, manage inventory of parts and supplies, and maintain accurate records of service and repairs. If you are a motivated and organized individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.

**Job Description:**

We are focused on supporting the RV lifestyle with our service department 7 days a week. Our Assistant RV Service Specialist will play a key role in providing exceptional customer service and support to our customers.

**Responsibilities:**

  • • Greet customers in a professional and friendly manner, listen to their concerns and advise them on necessary repairs or services
    • Schedule and coordinate service appointments, ensuring that service technicians have adequate time and resources to complete repairs
    • Manage inventory of parts and supplies, ensuring that necessary parts are available for repairs and ordering new parts as needed
    • Maintain accurate records of service and repairs, including customer information, parts used, and time spent on repairs

**Requirements:**
  • • Previous experience in automotive or RV service
    • Strong communication and customer service skills
    • Ability to work independently and as part of a team
    • Familiarity with service software and databases preferred


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