Sales Counter Representative

2 weeks ago

Denver, Colorado, United States Whitecap Full time

Position Overview

The role of a Sales Counter Representative at White Cap is not just a job; it is an opportunity to thrive in a dynamic and diverse workplace. Here, you will engage with a variety of customers and explore numerous career paths.

Commitment to Excellence

At White Cap, we are dedicated to Building Trust on Every Job. Our associates are the backbone of this commitment, bringing expertise, reliability, and a customer-first approach to every interaction.

Key Responsibilities

  • Assist customers with inquiries about accounts, products, pricing, and services, both in-person and over the phone.
  • Identify customer needs and provide timely solutions, ensuring a positive experience for both counter and phone customers.
  • Process orders, provide quotes, and enter orders into the system while keeping customers informed about their order status.
  • Communicate product features, benefits, and warranty information effectively to customers.
  • Utilize product knowledge to provide technical advice, troubleshoot issues, and resolve customer concerns.
  • Promote additional products and services by recognizing related needs and informing customers of ongoing promotions.
  • Maintain clean and well-stocked merchandise displays.
  • Perform other related duties as assigned.

Work Environment

This position is primarily indoors in a comfortable setting, with minimal unpleasant conditions. Most tasks can be performed while seated, with occasional opportunities for movement and light lifting.

Qualifications

A high school diploma or GED is strongly preferred, along with specialized training or certification as needed. Typically, candidates should have 2-5 years of relevant experience.

About White Cap

White Cap Supply Holdings, LLC, is a leading provider of construction supplies and materials, catering to the unique needs of professional contractors across various markets. With a vast network of branches and a diverse range of products, we are committed to delivering exceptional service and quality.

Benefits

White Cap offers a comprehensive benefits package for full-time associates, including medical, dental, and vision plans, life insurance, disability coverage, a 401(k) plan with company match, and more.

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