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Service Excellence Associate

2 months ago

Canton, United States MaryAnn Donuts Full time

Job Title:
Customer Service Associate

Position Overview:
Join our team at MaryAnn Donuts, where we prioritize exceptional customer experiences.

Department:
Brickden Group dba Mary Ann Donuts

Work Schedule:
Flexible Full and Part Time options available

Travel Requirements:
No travel necessary

Compensation:
Hourly wage with opportunities for merit-based increases

Role Type:
Customer Service

Training:
Comprehensive on-the-job training provided

Application Process:
Applications accepted online only

Key Responsibilities:
  • Accurately fulfilling customer orders by packaging donuts effectively
  • Operating POS systems and credit card processing machines, ensuring cash drawer accuracy
  • Gaining proficiency in espresso machines and commercial coffee equipment
  • Memorizing recipes for both hot and cold beverages
  • Conducting daily cleaning and sanitation tasks
Qualifications:
Previous experience in food service is advantageous but not mandatory.
Food Service certification is beneficial for placement but not required.

Availability:
Preferred hours are from early morning to late afternoon. Flexibility in scheduling is encouraged, as greater availability enhances opportunities for salary growth and career advancement.