Store Operations Manager
4 weeks ago
Job Summary
As a Store Operations Manager at Walmart, you will be responsible for directing and guiding members of management and hourly associates on proper customer service approaches and techniques. You will ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards. Additionally, you will build relationships with associates to ensure proper feedback and answer questions or provide information to customers and associates.
Key Responsibilities
Directs facility operations by setting the standard for appropriate service levels
Provides supervision and development opportunities for members of management and hourly associates
Drives the execution of multiple business plans and projects
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity
Requirements
1 year's general management experience to include financial accountability
2 years' of college; OR 1 year's retail experience and 1 year's experience supervising 10 associates/employees; OR 2 years' general work experience and 1 year's experience supervising 10 associates/employees
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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