Store Operations Manager

2 weeks ago


Linden, New Jersey, United States Walmart Full time
Job Summary

As a Store Operations Manager at Walmart, you will be responsible for directing and guiding members of management and hourly associates on proper customer service approaches and techniques. You will ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards. Additionally, you will drive and ensure the financial performance of the facility by confirming that budgeted sales, wages, and other expenses are achieved.

Key Responsibilities
  • Directs facility operations by setting the standard for appropriate service levels and teaching and developing effective merchandise presentation.
  • Provides supervision and development opportunities for members of management and hourly associates by hiring, training, and mentoring associates.
  • Drives the execution of multiple business plans and projects by identifying customer and operational needs and developing and communicating business plans and priorities.
  • Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application.
Requirements
  • 1 year's general management experience to include financial accountability.
  • 2 years' of college; OR 1 year's retail experience and 1 year's experience supervising 10 associates/employees; OR 2 years' general work experience and 1 year's experience supervising 10 associates/employees.
Benefits

As a Store Operations Manager at Walmart, you will receive competitive pay, performance-based bonus awards, and other great benefits, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance.



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