Client Success Liaison
4 days ago
The Client Services Coordinator plays a vital role in ensuring the seamless delivery of our services to clients. This hybrid position is based in Bloomington, IL, and requires a proactive and improvement-minded individual who can positively impact client satisfaction, department efficiency, productivity, and company profit.
Key Responsibilities- Service Board Management: Stay focused on assigned service boards to ensure timely updates to clients regarding their requests. This involves working closely with clients to determine urgency and impact, scheduling and confirming service dates/times, communicating next steps, and setting expectations.
- Billable Opportunity Identification: Identify potential new billable opportunities or upsells outside of client agreements. This includes explaining fixed prices for listed items and documenting approval on service requests.
- Schedule Management: Manage team members' schedules to meet company utilization goals. This also includes managing the on-call schedule, coordinating hardware and software orders for service tickets, and tracking deliveries.
- Team Collaboration: Coordinate and participate in team sessions as needed, assist with overflow calls to the help desk phones, and support event coordination and preparation.
About You: We seek a driven individual with excellent communication skills, able to adjust their style based on the situation or individual. Prior experience in client service is required, along with strong organizational skills and attention to detail.
-
Insurance Liaison
4 days ago
Bloomington, Illinois, United States Oliver Zelaya - State Farm Agent Full timeAbout UsOliver Zelaya - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are committed to helping our customers achieve their financial goals and protecting them from life's uncertainties.We are seeking a highly motivated and experienced Insurance Liaison to join our team. As an Account...
-
High-Touch Client Advocate
2 weeks ago
Bloomington, Illinois, United States Appian Corporation Full timeAbout the Role: As an Executive Liaison Specialist at Appian Corporation, you will play a key part in connecting our clients with our expert teams. Your primary goal is to identify and prioritize high-value leads, facilitate meaningful interactions, and drive mutually beneficial outcomes.Key Responsibilities:Engage with high-potential clients through various...
-
Customer Success Director
4 days ago
Bloomington, Illinois, United States Glue Up Full timeJob OverviewAt Glue Up, we are seeking a highly skilled and dedicated Customer Success Director to join our team. This role plays a vital part in ensuring our clients derive maximum value from our platform.We estimate the salary for this position to be around $80,000 - $110,000 per year, depending on location and experience.About the JobThis is a...
-
Customer Success Strategist
3 days ago
Bloomington, Illinois, United States ID Full timeAbout the RoleID.me, a high-growth enterprise software company, seeks a skilled Customer Success Strategist to own relationships with top Federal customers. This individual will drive success through initial onboarding, strategy development, product optimization, and retention.Responsibilities- Own customer relationships, delivering next-level results and...
-
Customer Success Coordinator
6 days ago
Bloomington, Illinois, United States Integrity Technology Solutions Full timeJob Summary:As a Client Services Coordinator, you will play a crucial role in delivering exceptional customer experiences at Integrity Technology Solutions. This hybrid position is based in Bloomington, IL, and involves coordinating services with clients and our technical team to ensure seamless delivery. You will be empowered to positively impact client...
-
Client Retention Specialist
4 days ago
Bloomington, Illinois, United States Glue Up Full timeAbout the PositionWe are seeking a highly motivated and results-driven Client Retention Specialist to join our team at Glue Up. In this role, you will focus on building strong relationships with clients to drive satisfaction, adoption, and retention.With an estimated salary of $70,000 - $100,000 per year, this is an excellent opportunity for someone who...
-
Client Service Professional
7 days ago
Bloomington, Illinois, United States JTB INTERNATIONAL INC Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Client Service Associate to support our Financial Advisors in delivering exceptional client service.Responsibilities include managing calendars, scheduling meetings, and preparing client documents.This is an excellent opportunity to develop your skills and expertise in the financial services...
-
Client Services Professional
4 days ago
Bloomington, Illinois, United States MV Financial Group, MV Capital Management Inc. Full timeJob OverviewMV Financial Group, MV Capital Management Inc. is a leading asset management firm providing research-driven investment solutions to institutional and high net worth clients.We are seeking an experienced Client Services Professional to join our team and play a crucial role in servicing our clients. The successful candidate will work closely with...
-
Client Relations Specialist
6 days ago
Bloomington, Illinois, United States Grafik Full timeKey ResponsibilitiesThe successful candidate will have the following responsibilities:Builts and maintains strong relationships with clients through regular communication and account management.Develops and implements effective marketing strategies that meet client goals.Manages multiple client accounts, ensuring timely delivery of projects.Provides...
-
Intelligence Community Liaison Officer
4 days ago
Bloomington, Illinois, United States Coverent Full timeAbout the RoleWe are currently hiring for a Staff Operations Officer to join our team at Orbis Operations. As a Staff Operations Officer, you will play a critical role in supporting our client's operational requirements in the Washington DC area. Your main responsibilities will include managing the two-way dialogue between our client and offices in the...
-
Client Support Specialist
7 days ago
Bloomington, Illinois, United States JTB INTERNATIONAL INC Full timeAbout the CompanyJTB International Inc. provides financial planning and wealth management services to clients globally.We value our team members' diverse talents and are seeking a Client Service Associate who shares our commitment to integrity, objectivity, and perspective.As a member of our team, you will have opportunities for professional development and...
-
Client Services Coordinator
3 days ago
Bloomington, Illinois, United States MV Financial Group, MV Capital Management Inc. Full timeAbout Your RoleAs a Client Services Coordinator at MV Capital Management Inc., you will play a pivotal role in delivering exceptional client service and supporting the firm's operations. Key responsibilities include:Building strong relationships with clients to fulfill their needsCollaborating with financial advisors to drive business growth and enhance...
-
Virginia Real Estate Liaison
4 days ago
Bloomington, Illinois, United States FASS Results Group Full timeAbout the RoleThe successful candidate will work closely with Lead Agents to ensure smooth transaction processes, coordinate showings, and maintain accurate records. A strong understanding of the local market, exceptional problem-solving skills, and attention to detail are essential qualities for this role.You will be responsible for listing management,...
-
Bloomington, Illinois, United States Infinitive Inc Full timeJob Overview We are seeking a seasoned Product/Project Management Consultant to join our team at Infinitive Inc, a leading data and AI consultancy. As a consultant in this role, you will leverage your expertise to drive successful product and project outcomes for our clients.About Infinitive Infinitive is a top-ranked consultancy that empowers...
-
Client Experience Associate
3 days ago
Bloomington, Illinois, United States JTB INTERNATIONAL INC Full timeJob DescriptionJTB INTERNATIONAL INC is a leading provider of financial planning and wealth management services. We are seeking a highly motivated Client Experience Associate to join our team and contribute to our mission of delivering exceptional results.The ideal candidate will possess a strong understanding of investment management and financial planning...
-
Client Service Representative
3 days ago
Bloomington, Illinois, United States SAHOURI INSURANCE & FINANCIAL Full timeAbout the RoleWe are seeking an experienced Personal Lines Account Manager to join our team at Sahouri Insurance & Financial. As a key member of our client services department, you will be responsible for handling the daily needs of our clients, providing exceptional customer service, and policy administration.This is an excellent opportunity for a motivated...
-
Customer Experience Liaison
4 weeks ago
Bloomington, Illinois, United States JTB INTERNATIONAL INC Full timeJob OverviewWe are seeking a highly skilled Client Service Associate to provide exceptional support to our Financial Advisors in delivering outstanding results to clients. This role involves coordinating and performing various staff and operational support activities, anticipating client needs, and solving problems with excellent service while communicating...
-
Technical Support Liaison
7 days ago
Bloomington, Illinois, United States Integrity Technology Solutions Full timeJob Description:The Client Services Coordinator position at Integrity Technology Solutions offers a unique blend of customer-facing and technical responsibilities. This role is perfect for individuals who enjoy working with clients, managing schedules, and participating in process improvement initiatives.Key Responsibilities:As a Client Services Coordinator,...
-
Senior Client Partnership Manager
2 days ago
Bloomington, Illinois, United States Association Resource Group, Inc. Full timeAbout the RoleWe are seeking a highly motivated and results-driven Enterprise Account Manager to join our team at Association Resource Group, Inc. As an EAM, you will be responsible for developing and implementing strategies to drive revenue growth, expand existing client relationships, and identify new business opportunities.Key responsibilities include...
-
Bloomington, Illinois, United States FASS Results Group Full timeJob DescriptionWe are seeking a highly skilled and experienced real estate sales buyer's agent to join our team at FASS Results Group. As a key member of our team, you will be responsible for finding potential homebuyers and providing them with information on properties that meet their needs and budget.Key responsibilities include negotiating purchase...