Client Retention Specialist

4 days ago


Bloomington, Illinois, United States Glue Up Full time
About the Position

We are seeking a highly motivated and results-driven Client Retention Specialist to join our team at Glue Up. In this role, you will focus on building strong relationships with clients to drive satisfaction, adoption, and retention.

With an estimated salary of $70,000 - $100,000 per year, this is an excellent opportunity for someone who wants to make a real difference in client success.

Your Key Responsibilities

  • Provide exceptional support to clients to ensure satisfaction and adoption.
  • Relay product knowledge to clients during onboarding and follow-up questions.
  • Establish trusted advisor relationships with each client to drive continued value.

About You

  • Bachelor's degree in Business, Marketing, or a related field.
  • 3-4 years of experience in Customer Success or equivalent history of driving customer growth.
  • Familiarity working with clients of all sizes.

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