Systems Reliability Specialist

2 weeks ago


New York, New York, United States Russell Tobin & Associates Full time



What are we seeking in our Site Reliability Engineer?

Position: SRE - Production Support

Location: New York, NY (Hybrid)

Compensation: $50 – 55 /hr. W2

Employment Type: Contract to Permanent

Job Overview:

Key Responsibilities:

  • Oversee and resolve system errors and disruptions. Document solutions and manage incidents in accordance with ITIL best practices. Collaborate with upstream data providers to address issues. Respond to user inquiries and operational requests, ensuring thorough documentation and resolution steps for support scenarios.
  • Prepare and deliver stability reports and presentations. Analyze alert and stability trends, providing actionable recommendations. Investigate root causes of issues and educate developers to mitigate future occurrences.
  • Automate the resolution of common problems, routine investigations, and user requests through scripting or available programming platforms. Lead reliability-focused projects and engage in reliability engineering practices.
  • Collaborate closely with engineering and development teams to design, build, and maintain systems, advising on product selection, schema design, and query optimization.
  • Troubleshoot issues across the entire technology stack, including hardware, software, applications, and networks.
  • Mentor fellow SREs on best practices, covering everything from monitoring to troubleshooting complex code and database challenges.
  • Identify and pursue opportunities to enhance automation within the organization; scope and develop automation for deployment, management, and visibility of services.
  • Represent the SRE team in design reviews and operational readiness assessments for both new and existing services.
  • Participate in on-call rotations and engage in periodic conference calls with specialists across different time zones.

Required Qualifications:

  • Proficient experience with UNIX systems.
  • Hands-on experience with SQL-based databases.
  • Experience in three-tier support for databases such as IBM, DB2, Sybase, MongoDB, Greenplum, and KDB.
  • Strong analytical and communication skills.
  • Ability to prioritize tasks and demonstrate ownership.
  • Problem-solving mindset with a focus on enabling solutions.
  • Exceptional troubleshooting and debugging capabilities.
  • Familiarity with financial products, including equities and fixed income, as well as various risk types in investment banking.
  • Capability to contribute to system design and architecture with a solid understanding of databases.

Preferred Skills:

  • Experience with automation activities using scripting languages such as Python, Bash, Perl, or Ruby.
  • Familiarity with enterprise tools like AppDynamics, Grafana, Splunk, and Dynatrace.
  • Understanding of modern software and systems architectures, including load balancing, queuing, caching, and distributed systems.
  • In-depth knowledge of operating system concepts, including processes, memory allocation, and network stack interactions, with the ability to debug related issues.
  • Practical experience managing large-scale online systems is advantageous.


Russell Tobin offers eligible employees comprehensive healthcare coverage, including medical, dental, and vision plans, as well as supplemental coverage options, retirement savings plans, life and disability insurance, and various employee assistance programs.



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