Systems Reliability Engineer
1 week ago
What are we seeking in our Reliability Engineer?
Position: SRE - Production Support
Location: Hybrid Work Model
Compensation: $50 – 55 /hr. W2
Employment Type: Contract to Permanent
Job Overview:
Key Responsibilities:
- Oversee and rectify system errors and disruptions, ensuring thorough documentation of resolutions. Manage incidents in accordance with ITIL best practices. Collaborate with upstream data providers to address issues. Respond to user inquiries and operational requests, documenting and reviewing the resolution processes.
- Generate and deliver stability reports and presentations. Analyze alert patterns and stability trends, providing actionable recommendations. Investigate root causes of issues and educate developers to mitigate these causes effectively.
- Automate the resolution of frequent problems, routine investigations, and user requests utilizing scripts or available programming platforms. Lead projects driven by reliability or business needs. Engage in reliability engineering tasks.
- Collaborate closely with engineering and development teams to design, build, and maintain systems, assisting in product selection, schema design, and query optimization.
- Troubleshoot issues across the entire technology stack, including hardware, software, applications, and networks.
- Mentor fellow SREs on best practices for monitoring and troubleshooting complex code and database challenges.
- Identify and promote opportunities for enhancing automation within the organization; scope and develop automation for deployment, management, and visibility of services.
- Represent the SRE team in design reviews and operational readiness assessments for both new and existing services.
- Participate in on-call rotations and engage in periodic conference calls with specialists across different time zones.
Required Qualifications:
- Practical experience with UNIX systems.
- Hands-on experience with SQL-based databases.
- Experience in three-tier support with databases such as IBM, DB2, Sybase, MongoDB, Greenplum, and KDB.
- Strong analytical and communication skills.
- Ability to prioritize tasks and a willingness to take ownership of responsibilities.
- Problem-solving mindset with a focus on enabling solutions.
- Exceptional troubleshooting and debugging capabilities.
- Familiarity with financial products, including equity and fixed income, as well as various types of risks in investment banking and trade flow.
- Capability to contribute to system design and architecture with a robust understanding of databases.
Preferred Skills:
- Experience with automation activities using scripting languages such as Python, Bash, Perl, or Ruby.
- Familiarity with enterprise tools like AppDynamics, Grafana, Splunk, and Dynatrace.
- Understanding of modern software and systems architectures, including load balancing, queuing, caching, and microservices.
- Deep knowledge of operating system concepts, including processes, memory allocation, and network stack, with the ability to debug related issues.
- Practical experience managing large-scale online systems is advantageous.
Russell Tobin offers eligible employees comprehensive healthcare coverage, including medical, dental, and vision plans, as well as supplemental coverage options, retirement savings plans, life and disability insurance, and various employee assistance programs.
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