Reliability Engineer
2 weeks ago
What are we seeking in our Reliability Engineer?
Position: SRE - Production Support
Location: Hybrid
Compensation: $50 – 55 /hr. W2
Employment Type: Contract to Permanent
Job Overview:
Key Responsibilities:
- Oversee and rectify system errors and disruptions. Document resolutions and manage incidents following the ITIL lifecycle. Collaborate with upstream data providers to address issues. Respond to user inquiries and operational requests, documenting and reviewing support scenarios.
- Compile and present stability reports and analyses. Evaluate alert and stability trends, providing recommendations. Investigate root causes of issues and educate developers to mitigate these causes.
- Automate the resolution of common issues, routine investigations, and user requests through scripting or available programming platforms. Lead projects focused on reliability and business needs.
- Collaborate closely with engineering and development teams to design, build, and maintain systems, assisting in product selection, schema design, and query optimization.
- Troubleshoot issues across the entire technology stack, including hardware, software, applications, and networks.
- Mentor fellow SREs on best practices for monitoring and troubleshooting complex code and database challenges.
- Identify and pursue opportunities to enhance automation within the organization; scope and develop automation for deployment, management, and visibility of services.
- Represent the SRE team in design reviews and operational readiness assessments for both new and existing services.
- Participate in on-call rotations and periodic conference calls with specialists across different time zones.
Required Qualifications:
- Practical experience with UNIX systems.
- Hands-on experience with SQL-based databases.
- Experience in Three Tier Support with databases such as IBM, DB2, Sybase, Mongo, Green Plum, KDB.
- Strong analytical and communication skills.
- Ability to prioritize tasks and take ownership of responsibilities.
- Problem-solving mindset with a focus on enabling solutions.
- Excellent troubleshooting and debugging capabilities.
- Familiarity with financial products, including equity and fixed income, securities, and various investment risks.
- Capability to contribute to system design and architecture with robust database knowledge.
Preferred Skills:
- Experience with automation activities using scripting languages such as Python, Bash, Perl, or Ruby.
- Familiarity with enterprise tools like App Dynamic, Grafana, Splunk, and Dynatrace.
- Understanding of modern software and systems architectures, including load balancing, queuing, caching, and distributed systems.
- In-depth knowledge of operating system concepts such as processes, memory allocation, and the network stack, with the ability to debug related issues.
- Practical experience managing large-scale online systems is advantageous.
Russell Tobin offers eligible employees comprehensive healthcare coverage, including medical, dental, and vision plans, as well as supplemental coverage options, 401(k) retirement savings, life and disability insurance, an employee assistance program, legal support, and various insurance options.
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