Executive Director of Operations

2 months ago


Cambridge, Massachusetts, United States Life Alive Full time
About the Role

Life Alive is seeking a highly skilled and experienced General Manager to lead our team of passionate individuals. As a key member of our leadership team, you will be responsible for driving business growth, developing talent, and maintaining the highest standards of food quality and customer service.

Key Responsibilities
  • Team Leadership: Develop and implement strategies to motivate and engage a large team of over 30 people, ensuring they are well-trained, motivated, and aligned with the company's mission.
  • Operational Excellence: Maintain a well-organized and efficient kitchen and dining area, ensuring that all aspects of food preparation and service meet the highest standards of quality and safety.
  • Cost Management: Develop and implement effective cost management strategies to ensure that labor and food costs are aligned with sales projections.
  • Customer Service: Foster a culture of exceptional customer service, ensuring that every guest has a positive and memorable experience.
Requirements
  • 3+ years of General Management experience in a fast-paced restaurant environment.
  • Proven track record of leading large teams and driving business growth.
  • Excellent communication and interpersonal skills, with the ability to motivate and engage team members.
  • Strong analytical and problem-solving skills, with the ability to manage multiple priorities and deadlines.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
What We Offer

Life Alive offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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