Optical Assistant
4 weeks ago
The Optical Assistant will play a key role in delivering exceptional customer experiences and fostering customer retention at our Pearle Vision store. This individual will demonstrate all aspects of the Neighborhood Eye Care Experience, ensuring that customers receive accurate and thorough assistance with their eye care needs.
Main Responsibilities
- Provide prompt and courteous service to customers, addressing their needs and concerns in a timely and professional manner.
- Under the guidance of an Optician, assist with tasks such as taking and recording measurements, adjusting or fitting eyewear, and ensuring that finished eyewear meets Pearle Vision's optical standards.
- Operate the Software system with accuracy and attention to detail, processing customer and prescription information and ensuring that eyewear is being processed and followed through on.
- Assist customers in selecting frames and lenses that are best suited for their needs, demonstrating good product knowledge and taking the initiative to accurately describe the features and benefits of various lenses and frames.
- Accurately operate the cashier terminal, collecting proper payment following company security procedures and retaining proper change for a variety of transactions.
Requirements
- High School Graduate or equivalent
- Registered in State licensure program (where applicable) or equivalent schooling
- Previous optical and retail experience
- Knowledge of State/Prov Licensing and Guidelines
- Knowledge of current optical theory and practices
- Strong communicator and listener to customers and associates
- Strong basic math skills (addition, subtraction, multiplication, division)
- Awareness of current fashion trends
- Strong inter personal skills (friendly, caring, patient)
- Sales skills
- Knowledge of store merchandise
- Familiarity with cash register, computers and calculators
Preferred Qualifications
- Prior sales training
Pay Range
20.72 - 29.26
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
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