Optical Dispenser
3 hours ago
At LUXOTTICA OF AMERICA INC, we are seeking a highly skilled Licensed Optician to join our team. As a key member of our optical dispensary, you will play a vital role in providing exceptional patient experiences through the selection, measurement, ordering, and fitting of eyewear.
Key Responsibilities:- Custom fit glasses and precisely place prescriptions in lenses.
- Act as a leader in optical acumen, providing guidance and support to peers.
- Take and record measurements, adjust or fit eyewear correctly, ensuring finished products meet standards and patient requirements.
- Explore patient needs and priorities through open-ended questioning.
- Assist peers with complex product needs and prescriptions.
- Anticipate problems, develop long-term solutions, and ensure patient satisfaction.
- Operate the point-of-sale system with accuracy and attention to detail.
- Commit to delivery dates and times, seek feedback, and ask for referrals.
- Take ownership of achieving exceptional results on individual and team goals.
- Present, celebrate, and educate patients at the time of dispense.
- Maintain a clean, attractive, and organized dispensary appearance.
- Collaborate with doctors and practice staff to ensure high-quality patient care.
- Inform management of safety opportunities and demonstrate safe work practices.
- Adhere to company policies and procedures, including discounting, promotions, and inventory management.
- Work weekends and evenings as needed to support business needs.
- High School graduate or equivalent.
- Active state optical licensure; must maintain license.
- Strong customer service skills, including communication, listening, and teamwork.
- Basic math skills and sales skills.
- Embracing new technology and change.
- Familiarity with technology, such as point-of-sale, patient record systems, and other software applications.
We offer a competitive bonus and/or commission plan, which complements our first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. We are an Equal Opportunity Employer and welcome applications from all qualified candidates. Native Americans in the US receive preference in accordance with Tribal Law.
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