Optical Sales Associate
4 weeks ago
We are seeking a highly motivated and customer-focused Optical Sales Associate to join our team at Shopko Optical in Forrest Lake, MN. As a key member of our team, you will be responsible for providing exceptional patient and customer service, selecting and ordering eyewear, and maintaining a high level of product knowledge.
Key Responsibilities- Provide excellent customer service and patient care in the selection, ordering, and dispensing of eyewear.
- Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient needs.
- Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions.
- Order and dispense eyewear accurately and professionally.
- Assist patients with proper frame repairs and adjustments, and show patients how to insert, remove, and care for their contact lenses.
- Assist Optometrist with case histories and screenings.
- High School Graduate or equivalent.
- Maintain license as required by state.
- To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
- Previous experience in an office and/or optical dispensing is preferred.
- Able to handle multiple customer interactions/phone calls at a time.
- Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing.
Our team members work in a fast-paced, dynamic environment, providing exceptional patient and customer service in a retail setting. We offer a comprehensive benefits package, including medical, dental, and vision plans, 401K with match, and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient and customer service, we encourage you to apply for this exciting opportunity.
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