Optical Sales Associate
4 weeks ago
Are you looking for a challenging and rewarding career in the optical industry? We are seeking a highly motivated and customer-focused Optical Sales Associate to join our team at Shopko Optical in Crystal Lake, IL.
Job Summary:The Optical Sales Associate will provide exceptional customer service and support to patients and customers, ensuring a positive and memorable experience. This role will involve analyzing patient eyewear needs, recommending specific lenses and frames, and assisting with the selection and dispensing of eyewear.
Key Responsibilities:- Provide excellent customer service and support to patients and customers
- Analyze patient eyewear needs and recommend specific lenses and frames
- Assist with the selection and dispensing of eyewear
- Process medical billing information and prepare work orders for the Optical Lab
- Maintain frame inventory and ensure proper merchandising
- High School Graduate or equivalent
- Maintain license as required by state
- Previous experience in an office and/or optical dispensing is preferred
- Able to handle multiple customer interactions/phone calls at a time
- Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments
- Competitive wages and incentives
- 401K with match
- Vacation pay/personal day
- Volunteer time off
- Sick pay
- Health and wellbeing benefits
- Voluntary/cafeteria offerings
- Employee assistance program
- On-the-job training and certification
- Teammate recognition program
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