Optical Sales Associate

4 weeks ago


Crystal Lake, Illinois, United States Shoptikal, LLC Full time
Job Title: Optical Sales Associate

Are you looking for a challenging and rewarding career in the optical industry? We are seeking a highly motivated and customer-focused Optical Sales Associate to join our team at Shopko Optical in Crystal Lake, IL.

Job Summary:

The Optical Sales Associate will provide exceptional customer service and support to patients and customers, ensuring a positive and memorable experience. This role will involve analyzing patient eyewear needs, recommending specific lenses and frames, and assisting with the selection and dispensing of eyewear.

Key Responsibilities:
  • Provide excellent customer service and support to patients and customers
  • Analyze patient eyewear needs and recommend specific lenses and frames
  • Assist with the selection and dispensing of eyewear
  • Process medical billing information and prepare work orders for the Optical Lab
  • Maintain frame inventory and ensure proper merchandising
Requirements:
  • High School Graduate or equivalent
  • Maintain license as required by state
  • Previous experience in an office and/or optical dispensing is preferred
  • Able to handle multiple customer interactions/phone calls at a time
  • Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments
What We Offer:
  • Competitive wages and incentives
  • 401K with match
  • Vacation pay/personal day
  • Volunteer time off
  • Sick pay
  • Health and wellbeing benefits
  • Voluntary/cafeteria offerings
  • Employee assistance program
  • On-the-job training and certification
  • Teammate recognition program


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