Current jobs related to Customer Service Representative II - Hyattsville, Maryland - LIONEL HENDERSON INC

  • Customer Service Representative II

    2 weeks ago

    Hyattsville, Maryland, United States LIONEL HENDERSON INC Full time

    Job OverviewLionel Henderson Inc. is seeking a highly skilled Customer Service Representative II to provide exceptional customer service to internal and external customers. The ideal candidate will possess excellent knowledge of the National Flood Insurance Program (NFIP) and effective communication skills.Key Responsibilities:Manage high-volume inbound...

  • Customer Service Representative II

    3 weeks ago

    Hyattsville, Maryland, United States LIONEL HENDERSON INC Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Lionel Henderson Inc. This role is responsible for providing exceptional customer service to internal and external customers by utilizing in-depth knowledge of the National Flood Insurance Program (NFIP) and effective communication skills.Key...

  • Customer Service Representative II

    1 week ago

    Hyattsville, Maryland, United States LIONEL HENDERSON INC Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative II to join our team at Lionel Henderson Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our internal and external customers by utilizing your in-depth knowledge of the National Flood Insurance Program (NFIP) and...

  • Customer Service Representative

    4 weeks ago

    Hyattsville, Maryland, United States The LaSalle Group Full time

    Customer Care Representative Job DescriptionLaSalle Network is seeking a skilled Customer Care Representative to join our team in the Landover, MD area. As a Customer Care Representative, you will play a critical role in providing top-notch customer service to our clients, helping them with their online transactions and phone inquiries.Key...

  • Customer Service Representative

    4 weeks ago

    Hyattsville, Maryland, United States The LaSalle Group Full time

    Customer Care Representative Job DescriptionLaSalle Network is seeking a Customer Care Representative to join our team in the Landover, MD area. As a Customer Care Representative, you will be responsible for providing top-notch customer service to our clients by resolving customer inquiries and issues in a timely and professional...

  • Customer Service Representative

    1 month ago

    Hyattsville, Maryland, United States U-Haul Full time

    U-Box Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values customer satisfaction and employee well-being? U-Haul is seeking a U-Box Customer Care Representative to join our team!Job SummaryAs a U-Box Customer Care Representative, you will be responsible for delivering exceptional customer service while...

  • Customer Service Representative

    1 month ago

    Hyattsville, Maryland, United States The LaSalle Group Full time

    Customer Care RepresentativeLaSalle Network is seeking a skilled Customer Care Representative to join our team in the Landover, MD area. As a key member of our team, you will be responsible for providing top-notch customer service to our clients, resolving customer inquiries, and ensuring a positive experience for our customers.Responsibilities:Respond to...

  • Customer Service Representative

    2 months ago

    Hyattsville, Maryland, United States The LaSalle Group Full time

    Job Summary: The LaSalle Group is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    1 month ago

    Hyattsville, Maryland, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision Centers has an immediate opening for a Customer Service Representative to perform a variety of duties, including greeting and providing exceptional customer service to internal and external customers. The ideal candidate will have 1+ years of experience in a customer-facing environment and possess effective verbal and written...

  • Customer Service Representative

    2 weeks ago

    Hyattsville, Maryland, United States TransForce Full time

    U-Box Customer Care Representative Job DescriptionAre you looking for a career that combines customer service with the thrill of the open road? As a U-Box Customer Care Representative, you will be responsible for delivering exceptional service to our customers while ensuring the safe transportation of our U-Box containers.Key Responsibilities:Operate a...

  • Customer Service Representative

    1 week ago

    Hyattsville, Maryland, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a rewarding career? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. Your...

  • Customer Service Representative

    1 month ago

    Hyattsville, Maryland, United States U-Haul Full time

    U-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with people and providing excellent customer service? If so, consider becoming a U-Haul Customer Care Representative.Job Summary:We are seeking a highly motivated and customer-focused individual to join our...

  • Customer Service Representative

    2 weeks ago

    Hyattsville, Maryland, United States Aurora Ripple Enterprises Full time

    We are committed to fostering a culture of excellence and driving business success through exceptional customer service and sales solutions.Aurora Ripple Enterprises is seeking a talented individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to develop your skills in customer service and sales, working...

  • Customer Service Representative

    1 month ago

    Hyattsville, Maryland, United States TransForce Full time

    U-Box Customer Care Representative Job DescriptionAre you looking for a rewarding career with a caring company culture? Consider becoming a U-Box Customer Care Representative (CCR) with U-Haul Company.Job Summary:As a CCR, you will be responsible for delivering exceptional customer service while ensuring the safe transportation of U-Box containers. This role...

  • Customer Service Representative

    1 week ago

    Hyattsville, Maryland, United States Forman Mills Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and organized checkout area.Key...

  • Customer Service Representative

    1 week ago

    Hyattsville, Maryland, United States PEPSI-COLA BOTTLING COMPANY OF NEW YORK, INC. Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at the Pepsi-Cola Bottling Company of New York, Inc. As a key member of our delivery team, you will play a critical role in ensuring the timely and efficient delivery of products to our customers.Responsibilities: Assist delivery drivers with...

  • Customer Service Representative

    2 weeks ago

    Hyattsville, Maryland, United States UniFirst Full time

    Customer Service Representative OpportunityUniFirst is seeking a dedicated Customer Service Representative to deliver exceptional customer service as a liaison between customers and the company. This role offers a 5-day work week, with Saturday and Sunday off, and provides on-the-job training. Key Responsibilities:Assist customers by answering questions...

  • Customer Service Sales Representative

    2 weeks ago

    Hyattsville, Maryland, United States Maryland Consulting Firm Inc Full time

    Job DescriptionWe are seeking a highly skilled Sales and Customer Service Representative to join our team at Maryland Consulting Firm Inc.The ideal candidate will be responsible for providing exceptional customer service to clients while driving sales and revenue growth for the company.Key Responsibilities:Respond promptly and professionally to customer...

  • Customer Service Representative

    1 month ago

    Hyattsville, Maryland, United States UniFirst Full time

    About the RoleUniFirst is seeking a dedicated Customer Service Representative to play a key role in delivering exceptional customer service as a liaison between customers and the company.Key ResponsibilitiesAssist customers by answering questions related to accounts, procedures, and services via phone or email.Provide outstanding customer service to both...

  • Customer Service Sales Representative

    1 month ago

    Hyattsville, Maryland, United States Maryland Consulting Firm Inc Full time

    Job OverviewWe are seeking a highly skilled Customer Service Sales Representative to join our team at Maryland Consulting Firm Inc.Key ResponsibilitiesProvide exceptional customer service to clients, ensuring their needs are met and exceeded.Identify customer needs and recommend suitable products or services to drive sales and revenue growth.Process orders...

Customer Service Representative II

2 months ago

Hyattsville, Maryland, United States LIONEL HENDERSON INC Full time
Job Summary

Lionel Henderson Inc. is seeking a highly skilled Customer Service Representative II to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our internal and external customers.

Key Responsibilities
  • Manage high-volume inbound calls from customers, resolving issues and providing solutions in a timely and professional manner.
  • Maintain accurate records of customer interactions, including log notes and question submissions.
  • Follow established customer service procedures, guidelines, and policies to ensure consistency and quality.
  • Respond to customer inquiries and requests, providing clear and concise information and solutions.
  • Develop and maintain extensive knowledge of the National Flood Insurance Program (NFIP) and related services.
  • Meet productivity and quality assurance standards, even during periods of high call volume.
  • Perform other duties as assigned to support the team and achieve business objectives.
Requirements
  • High School Diploma or equivalent required.
  • Typing speed of 35-40 wpm.
  • Ability to work rotating shifts, including evenings and weekends.
  • Must be able to work extended hours during peak periods.
  • Excellent verbal and written communication skills, with a clear and concise speaking voice.
  • Intermediate knowledge of Microsoft Office programs, including Word, Excel, Outlook, and PowerPoint.
Preferred Qualifications
  • Bilingual or multilingual skills, preferably in Spanish.
  • Two or more years of customer service experience, preferably in an insurance or call center environment.
  • Two or more years of experience working with the NFIP or similar programs.
Work Environment
  • Must be able to work remotely and onsite, with flexibility to adapt to changing business needs.

Lionel Henderson Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.