Customer Service Representative
4 days ago
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and organized checkout area.
Key Responsibilities:
- Process customer transactions, including returns, exchanges, and layaways, in accordance with company policies and procedures.
- Provide a courteous, fast, and friendly checkout experience to all customers.
- Maintain a clean and tidy checkout area, including restocking shelves and supplies as needed.
- Work varied hours, including evenings, weekends, and holidays, to meet the needs of the business.
- Communicate effectively with customers and team members, including providing information on company policies and procedures.
Requirements:
- High school diploma or equivalent required.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and customer service skills.
- Ability to lift up to 50 pounds and stand for long periods of time.
Benefits:
- Competitive hourly wage.
- Opportunities for advancement and professional growth.
- Generous employee discount program.
- Health, dental, and vision insurance.
- 401(k) plan with employer match.
About Forman Mills: Forman Mills is a dynamic and growing retail company dedicated to providing exceptional customer service and value to our customers. We are committed to creating a positive and inclusive work environment that supports the growth and development of our team members.
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