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Client Relationship Manager

2 months ago

Knoxville, Tennessee, United States AWC Full time

AWC Job Opportunity: Client Relationship Manager

At AWC, we pride ourselves on being a forward-thinking Manufacturing Technology Partner, leveraging our engineering expertise to implement automation solutions from leading global brands. Our dedicated team of over 600 employee-owners is committed to redefining industry standards. We are currently in search of a talented Client Relationship Manager who shares our enthusiasm for continuous learning, cutting-edge technology, and the advantages of employee ownership.

As a Client Relationship Manager, you will engage directly with clients on a daily basis, nurturing relationships to foster business growth. Collaborating with Outside Account Managers, you will enhance your professional skills, knowledge, and career prospects while surpassing client expectations.

Examples of Clients We Serve:

  • Assisting a major Aerospace client in accelerating their journey to Mars
  • Partnering with leading online retailers to expedite product delivery
  • Facilitating automation processes at a significant East Coast port
  • Ensuring reliable operations for family entertainment venues
  • Streamlining manufacturing processes for top battery producers
  • Delivering solutions for a renowned automotive manufacturer

Key Responsibilities:

  • Develop, manage, and maintain customer accounts for a top-performing sales team
  • Process Requests for Quotes (RFQ) and Purchase Orders (PO)
  • Oversee customer needs, sales forecasting, and inter-team communication
  • Evaluate work processes, propose enhancements, and improve order closing margins

Essential Qualifications:

  • Collaborative team player with a proactive attitude
  • Strong communication abilities
  • Willingness to provide after-hours and weekend support as necessary
  • Proficient in Microsoft Excel

Preferred Qualifications:

  • Bachelor's degree or a technical degree is advantageous
  • 2-5 years of relevant industry experience
  • Familiarity with Electrical and Automation products
  • Understanding of electrical systems, panel design, and manufacturing workflows

About AWC:

AWC is a collective of employee-owners dedicated to fostering rewarding careers by challenging ourselves and embracing innovative solutions. We collaborate with leading brands to effectively address challenges, delivering value to our customers and technology partners. Our mission is to provide knowledgeable experts and innovative solutions tailored to your needs.

Employee Benefits:

  • Employee Stock Ownership Plan (ESOP)
  • 401(K) Matching
  • Competitive Compensation
  • Comprehensive Health Insurance
  • Life Insurance Coverage
  • Paid Time Off and Holidays
  • Opportunities for Career Development

Equal Opportunity Employer